Urgent: Operations

Job Description

We are a cutting-edge clinical Next-Generation Sequencing (NGS) lab based in Singapore, at the forefront of genetic research and diagnostics. Our mission is to revolutionize healthcare by providing accurate, reliable, and efficient genomic solutions at affordable prices for middle- and low-income populations. We work closely with research institutions, medical professionals, and biotech companies to advance scientific discovery and improve patient outcomes. As we continue to expand our operations, we are seeking a highly skilled and experienced Laboratory Operations & Logistics Executive to join our dynamic team.

As the Operations & Logistics Executive, you will be responsible for overseeing and optimizing the logistics processes of an NGS laboratory, encompassing specimen collection through to result delivery. This role involves managing logistics efficiency, inventory management, ensuring compliance with quality standards to facilitate seamless operations. The ideal candidate should have a robust background in logistics operation and inventory management with the healthcare or biotech industry, demonstrating proficiency in managing end-to-end logistics processes and ensuring compliance with regulatory standards.

RESPONSIBILITIES:

1. Pre-Testing Processes

- Develop and implement standard operating procedures (SOPs) for efficient biological specimen collection, handling, transportation, and receiving.
- Collaborate with the collection sites to ensure the integrity, proper labeling, documentation, and tracking of incoming samples.
- Collaborate with collection sites or healthcare facilities to streamline the pre-analytical workflows.
- Establish and monitor quality control measures during the pre-analytical phase to ensure accurate and reliable test results
- Implement and monitor protocols for sample accessioning, including data entry and verification processes

2. Post-Testing Processes

- Collaborate with bioinformatics teams to ensure accurate and timely result reporting.
- Oversee the logistics in delivery of results, ensuring secure and timely distribution to relevant stakeholders.
- Facilitate seamless data exchange by coordinating secure channels for sharing test results and relevant information, ensuring compliance with data protection regulations and confidentiality agreements during collaborative efforts.
- Develop and maintain communication channels strategies to keep internal teams informed about results delivery timelines, ensuring clear understanding of expectations, transparency, and alignment with organizational goals.
- Oversee the archival and retention of testing records in accordance with relevant guidelines.
- Collaborate with laboratory operations, and customer service, to streamline internal processes and enhance overall efficiency.

3. Logistics and Inventory Management

- Develop and execute logistics strategies to optimize the transportation and storage of biological samples, reagents, and consumables.

Import of Biological samples:

- Coordinate with external shipping partners to plan and execute the timely import of biological samples, ensuring compliance with customs regulations and import restrictions.
- Oversee the filing and accurate completion of shipping documents, including import permits, customs declaration, and any required certifications.
- Coordinate with customs brokers to facilitate smooth customs clearance processes, minimizing delays and ensuring adherence to regulatory requirements.
- Monitor and track shipments in real-time, implementing proactive measures to address potential issues and optimize delivery timelines.
- Collaborate with internal teams to ensure seamless communication and coordination between logistics, laboratory operations, and sample processing teams.
- Implement and maintain a robust tracking system, providing visibility and accountability throughout the logistics chain.
- Proactively identify and address challenges related to transportation, customs clearance, or documentation, minimizing disruptions to sample processing timelines
- Stay informed about changes in import regulations and shipping requirements, adjusting logistics strategies accordingly to maintain compliance and efficiency.
- Ensure timely and secure delivery of shipments to the laboratory.

Inventory (in collaboration with Laboratory Manager and QA personnel):

- Develop and implement comprehensive inventory management strategies for regents, consumables, and supplies, ensuring optimal stock levels to support laboratory operations.
- Monitor inventory levels regulatory, track usage patterns and forecast future needs.
- Collaborate with vendors and suppliers to establish efficient ordering processes, negotiate pricing, and maintain strong relationships to secure a reliable supply chain.
- Develop and maintain a system for proper storage, labeling and organization of inventory to facilitate easy retrieval and prevent errors in usage.

QUALIFICATIONS

- Bachelor's degree in a relevant scientific or logistics discipline.
- Proven experience in laboratory operations and logistics management, preferably in a medical or biotechnology laboratory.
- Strong knowledge of shipping protocols and quality control processes.
- Familiarity with regulatory requirements and quality standards in a laboratory setting.
- Strong problem-solving skills with the ability to troubleshoot and resolve logistics issues.
- Meticulous attention to details, especially in documentation and record-keeping.
- Effective organizational skills to manage multiple tasks, priorities, and deadlines.
- Collaborative mindset with the ability to work within cross-functional teams.
- Willingness to stay updated on best practices related to logistics and operations.
- Proficient in using laboratory information management systems (LIMS) and other relevant software.