Service Delivery Director
23 hours ago
Role Purpose and Scope: The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the account - Work experience in an established Service organization with minimum 20 years of experience working within the Hitech / technology industry. - 18-23 years of leadership role managing multiple delivery teams globally - Ability to work with multiple delivery teams spread geographically supporting regional markets - Graduation, MBA in Operations - Preferred with Order Management, Deal Desk Support experience with any leading HiTech client. - Demonstrated opportunity & pipeline forecasting methodology experience - Proven experience of Digital Transformation implementation and working in complex IT environments - Prior experience of data scrubbing, opportunity identification, Root cause analysis, Process re-engineering, running and leading large scale transformation initiatives at a functional and organizational level - Experience in detecting revenue recognition issues - Experience in solution design, responding to RFP/ RFI’s - Proven experience working in a high-volume contract administration department - Exposure to Digital tools, RPA and other tools like ERP, CRM with good exposure of Agile methodology - Excellent interpersonal communication, with the ability to influence at a senior level. Must be able to foster and maintain strong partnering relationships with sales and internal departments - Teamwork and collaboration with internal and external stakeholders and getting to logical conclusion of task at hand is core expectation of the role - Excellent analytical skills and expert proficiency in MS Office, Workspace - Strong time management and organizing ability with the flexibility to work in a fast-paced, dynamic - global environment - Black/ Green Belt certification would be an added advantage
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Service Delivery Director
1 day ago
Gurugram, India HCLTech Full timeRole Purpose and Scope: The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the accountWork experience in an established Service organization with minimum...
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Service Delivery Director
1 day ago
Gurugram, India HCLTech Full timeRole Purpose and Scope: The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the accountWork experience in an established Service organization with minimum...
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Service Delivery Director
1 day ago
Gurugram, India HCLTech Full timeRole Purpose and Scope: The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the accountWork experience in an established Service organization with minimum...
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Service Delivery Director
1 day ago
gurugram, India HCLTech Full timeRole Purpose and Scope:The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the account- Work experience in an established Service organization with...
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Service Delivery Director
21 hours ago
Gurugram, India HCLTech Full timeRole Purpose and Scope: The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the account Work experience in an established Service organization with...
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Program Delivery Director
1 day ago
gurugram, India beBeeDelivery Full timeJob Overview:We are seeking a seasoned Program Director to oversee the planning and execution of high-quality learning experiences for various clients.Key Responsibilities:Coordinate program delivery in multiple formats, including classroom, virtual, and digital settingsServe as primary liaison for clients regarding program delivery, issue resolution, and...
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Service Delivery Director
3 days ago
Gurugram, Gurugram, India HCLTech Full timeJob Description Role Purpose and Scope: The Engagement Service Delivery Lead will partner with the client decision makers and stakeholders on multiple engagements for Hi-Tech customers. Manage multiple diverse delivery teams located globally and be responsible for the overall health and growth of the account - Work experience in an established Service...
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Director Client Services
1 week ago
Gurugram, Gurugram, India Deloitte Full timeJob Description What impact will you make Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte is where you'll find enormous opportunities to succeed and realize your full potential. Work you'll do We're...
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Accolite Digital
3 weeks ago
Gurugram, India ACCOLITE DIGITAL Full timeAbout the job:We are seeking a Technically savvy Delivery Director for the Media and Telecom Business unit to lead global delivery teams for our Enterprise customers. This role needs strong technical competency and a passion to lead Engineering teams from the front to create customer delight.Key Responsibilities:Delivery & Thought Leadership:- Lead large...
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MANAGER PMO AND SERVICE DELIVERY
1 week ago
Gurugram, India OculusIT Full timeJob Description - Build strategic roadmaps and drive achievement of key milestones for our largest and critical customers in a post-sales relationship. - Engage with Director and C-Level executives to understand business needs and establish strong executive relationships. - Be involved in the change management process of the customers environment to ensure...
