Implementation Consultant Ii

Job Category Consulting JOB SUMMARY An Implementation Consultant - Food Beverage Systems is responsible for the end-to-end implementation of Oracle Hospitality Food Beverage solutions including installation configuration client education and project management The role also involves managing associated integrations and ensuring successful solution delivery in line with Oracle standards and client requirements KNOWLEDGE SKILLS ABILITIES Credentials and Experience Essential Hands-on experience with Oracle Hospitality Simphony Point-of-Sale or comparable Food Beverage POS solutions Tertiary qualification in a Technical Computer Science or Hospitality Management discipline Solid understanding of Food Beverage operational procedures Familiarity with relational database management systems such as Oracle Database 12c 19c preferred Strong working knowledge of TCP IP networks PCs and troubleshooting methodologies Proficiency with hardware components including workstations printers and peripheral devices Professional Skills Advanced analytical and problem-solving capabilities Proven project management expertise with the ability to manage timelines and deliverables Strong presentation facilitation and client engagement skills Excellent written and verbal communication skills Proficiency in English is required additional languages are an asset Abilities Demonstrated ability to engage credibly and effectively with stakeholders at all organizational levels Proven success working both independently and collaboratively within local and global teams Innovative mindset with the ability to apply knowledge creatively and think strategically Self-motivated with strong initiative resilience and a results-driven approach Ability to perform effectively under pressure and in dynamic environments Flexibility with schedules colleagues and clients across varying time zones and shifts SPECIAL REQUIREMENTS Willingness to work overtime weekends and public holidays as required Availability to work in rotating shifts Responsibilities DUTIES RESPONSIBILITIES Install configure and optimize Oracle Hospitality Food Beverage product suites Deliver application training with demonstrated expertise in modern Food Beverage management practices Provide technical support for hardware including workstations printers and peripheral devices Share in-depth knowledge of restaurant operations and best practices Comply with Oracle s latest training implementation and quality assurance standards Collaborate with My Oracle Support and global support teams to escalate and resolve client issues Partner with customers and Oracle Hospitality F B teams to exceed service-level expectations Actively participate in continuous learning including online education and product certification programs Contribute to quality assurance testing for new product versions and releases as required Prepare and submit timely project updates reports and documentation using standard communication tools Qualifications Career Level - IC2 About Us As a world leader in cloud solutions Oracle uses tomorrow s technology to tackle today s challenges We ve partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity We know that true innovation starts when everyone is empowered to contribute That s why we re committed to growing an inclusive workforce that promotes opportunities for all Oracle careers open the door to global opportunities where work-life balance flourishes We offer competitive benefits based on parity and consistency and support our people with flexible medical life insurance and retirement options We also encourage employees to give back to their communities through our volunteer programs We re committed to including people with disabilities at all stages of the employment process If you require accessibility assistance or accommodation for a disability at any point let us know by emailing or by calling 1 888 404 2494 in the United States Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability and protected veterans status or any other characteristic protected by law Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law