▷ Apply in 3 Minutes Manager Non Motor Claims

4 weeks ago


India Bajaj General Insurance Full time

Job Description - Claims operations On monthly basis, monitor key performance parameters such as - Claims settlement TAT - Claim Settlement Ratio - Efficiency ratio, etc.; - Track deviations against set targets and identify reasons for deviations - Closely monitor and control the high ageing open claims, including co-insurance claims - Review the reserve revisions for Non Motor claims in the zone - Enter into a discussion and negotiation with the surveyor and the client in order to obtain his consent and release payment accordingly - To keep liaison with other departments - Co-ordinate with Surveyor/Investigator - Recommend head office to empanel service provider, after taking market feedback. - Appoint appropriate surveyor and other service providers to carry out survey and assessment of loss, of reported claims. - Monitor claims assessment and inspection conducted by surveyors in alignment with BAGIC's claims guidelines - Maintain effective professional relationship with all the service providers including surveyors. - Claims Review and Approval - Study the claim related files such as brief, mandatory documents, survey reports and team leader/member recommendations for approval/advice - Review and approval of claims upto DOA for all Non Motor LOBs - Review and approve the repudiation cases upto DOA - Recommend claims above DOA to the superior/NHOD for approval/repudiation - Team development - Establish individual performance expectations for team members and regularly review their performance in discussions with superior/NHOD - Conducting the need based training program for the development of the team members on all product and processes



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