Online Fashion Consultant

3 weeks ago


Kolkata, West Bengal, India OSAA by Adarsh Full time
We are seeking a creative and customer-focused Online Fashion Consultant to provide virtual styling advice and personalized shopping assistance to our online customers. You will engage with clients through digital platforms (chat, video calls, email) to offer styling recommendations, curate outfit suggestions, and drive a seamless online shopping experience. Your goal is to enhance brand loyalty by delivering exceptional virtual fashion consultancy that reflects our brand's identity and trends.

Key Responsibilities:

- Provide personalized fashion consultations to online clients.
- Assist online shoppers with product selection, size guidance, and styling tips to enhance their shopping experience.
- Collaborate with digital marketing teams to create engaging content.
- Maintain deep knowledge of product inventory, fabric types, fits, and seasonal collections.
- Handle client queries, feedback, and resolve concerns with a high level of professionalism.
- Monitor customer interactions and follow up for feedback and repeat engagement.
- Track client preferences and maintain a digital client profile for future styling sessions.
- Stay updated with industry trends, competitor offerings, and emerging digital styling tools.
- Assist in online campaigns, virtual events, or influencer collaborations when needed.

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