Assistant Manager

4 weeks ago

Dehradun, India Leap Full time

About the Company : Leap Scholar is a one-stop platform for any aspirant wishing to study abroad. It is a transaction platform for students to apply to the university of choice. Location : WFO Branches : Dehradun Designation : Assistant Manager The charter for this role will include : Meet Allotted Team targets ( Leads, Applications & Visas) He/She will also be expected to drive the process, lead in-flow, marketing plans and customer experience for their specific city Contribute in developing a strong & efficient counselling team Resolve escalations and ensure a smooth student journey Conduct Training sessions & help build a world-class team of counsellors Maintain high Satisfaction Ratings Report & Data Management Implement Organisational Values, Goals & objectives within the team Collaborate with internal & external stakeholders to achieve set targets Pipeline forecast & Management Identify, analyse and rectify operational issues in coordination with immediate supervisors Ideal Persona would : The candidate should be from Counseling Industry (Mandatory) In-depth knowledge of UK 4-5 Years of experience in study abroad Sound Understanding of various courses, admissions process, Visa process, and career options across various disciplines Experience in Shortlisting universities based on student profiles & preferences Experience in working with CRMs is desirable. Previous Stakeholder Management Experience (Good to have and will be preferred) Proficient with MS Office and other Web Conferencing tools. Hunger to move from an individual counselling role to one where you lead a team and drive numbers. If you have the skills and experience required for this position and are passionate about international education, we encourage you to apply.

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