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1 month ago
Job Description
Position: Senior Platform Administrator
Purpose of the Position: We are looking for an experienced Power BI Administrator (primary skill) with exposure to Domo Administration (secondary skill, learnable on the job). The role is responsible for managing and maintaining enterprise BI platforms, ensuring high availability, performance, governance, and compliance. The administrator will oversee user and license management, capacity monitoring, disaster recovery testing, incident response, and operational reporting. Additionally, the role will monitor release updates, maintain operations manuals, and collaborate with global stakeholders to deliver a stable, secure, and well-governed BI environment.
Work Location: India (Infocepts location)
Shift Timing : The candidate must be open to work in ad hoc shift (2 PM to 11 PM IST)
Key Result Areas and Activities:
- Operational Excellence: Maintain 99%+ uptime for Power BI and Domo platforms, with timely incident response and resolution.
- Governance & Compliance: Ensure proper license management, inactive/terminated user handling, and stale content clean-up.
- Performance & Capacity: Proactively monitor and manage gateway clusters, storage, and capacity to avoid service disruptions.
- Documentation & Process Improvements: Maintain updated SOPs and Operations Manuals with clear process ownership and continuous improvements.
- Stakeholder Communication: Provide clear reporting of monthly operational data and highlight relevant release changes for business impact.
- Security & Risk Mitigation: Ensure timely vulnerability remediation, DR testing, and certificate renewals.
