Collection Analyst

2 days ago

Pune Maharashtra, India Snowflake Full time

Where Data Does More Join the Snowflake team As a Collection Analyst you will collaborate with business partners to ensure that the credit and collections process functions smoothly and efficiently This role will be instrumental in the collections of outstanding accounts receivable and all other aspects of collections You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency along with other credit management functions We are looking for a highly organized self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines This role will be a key contributor to an exciting fast-paced high growth organization We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company s long-term goals What You ll Do Perform analysis of collection practices and develop process improvements Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy Analyze delinquent accounts prepare weekly reports on high-risk accounts and make resolution recommendations Prepare and analyze reports for bad debt- assist with invoices credit memos and other adjustments as necessary Participate in and support systems improvements and focus on streamlining the collection process Develop implement and maintain desktop procedures for ongoing credit and collection activities What You ll Need 4 years of collections and credit experience along with high-tech IT industry experience Experience of supporting Credit and Collections on a global level Excellent communication skills both written and verbal and strong customer service approach Must be self-motivated flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision Order-to-cash business process management experience a plus Must have strong Excel skills Bachelor s degree in accounting or business or equivalent work experience Snowflake is growing fast and we re scaling our team to help enable and accelerate our growth We are looking for people who share our values challenge ordinary thinking and push the pace of innovation while building a future for themselves and Snowflake How do you want to make your impact For jobs located in the United States please visit the job posting on the Snowflake Careers Site for salary and benefits information

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