It Storage And Backup Specialist

Location -Bangalore India Hours of Work Split or shared shifts as follows Either 08 00 - 17 00 or 09 00 - 18 00 Monday to Friday all times are UK time Team Summary The Backup Unix Storage Ops team is 8 00 to 18 00 UK hours The analysts are supposed to be specialist in Storage NetApp Brocade Backup CommVault and preferably some knowledge in Unix Solaris The analyst would be responsible for day-to-day Support for the Storage environment and configuration of backup systems Role Summary The purpose of this role is to ensure that our Customer s Backup Storage systems are correctly configured to meet the requirements of a constantly changing IT environment You will be responsible for all Storage and Backup Systems related queries and requests along with your region-based counterpart You will also be heavily involved in future Storage Backup Systems enhancement projects Detailed Activities Include Storage To support and manage Netapp storage environment The ideal candidate will be responsible for the day-to-day administration of NetApp storage systems including provisioning maintenance monitoring and optimization of storage resources across SAN and NAS infrastructures Create and manage storage aggregates and volumes on NetApp systems Demonstrate working knowledge of storage protocols including NFS CIFS iSCSI and FCP Perform ONTAP administration including system monitoring performance tuning and firmware upgrades Schedule and manage snapshots for data protection and recovery Establish and monitor SnapMirror relationships for data replication and disaster recovery Provision and manage LUNs including LUN expansion and mapping for connected servers Possess strong understanding of SAN Storage Area Network and NAS Network Attached Storage technologies Execute storage reclamation from decommissioned hosts and servers to optimize resource utilization Backup Commvault Responsible for managing Commvault backups including issue resolution tape restores and backup configurations for server lifecycle events Supports backup-to-disk projects analyzes recurring failures communicates system changes and leverages SAN expertise to optimize performance while assisting with server-level issues to ensure data integrity and availability Troubleshoot and fix any backup systems related issue s in conjunction with Systems team and external vendor s Act as a backup for arranging restore of data from tapes and complete backup requests Project activity regarding the implementation of backup to disk Back-up configuration due to commissioning de-commissioning of live servers Problem resolution - troubleshoot frequently failing back-ups Change communication to your team leader and colleagues regarding changes made to relevant systems and the potential impact of these changes on the work of Backup Operations Knowledge on SAN technologies Troubleshooting boot issues and other server related issues Experience It is envisaged that this role will require in-depth knowledge of both Backup and Storage in an IT operational environment To perform this role you will have had at least 4 years experience in a Storage and or Backup administration expertise In particular you will have spent a significant period of this time within a single role and you will have current work experience in IT Systems Management You will identify yourself as a Systems professional and demonstrate a sound understanding of the principles of Systems Management Monitoring Backup Storage and their application to an organisation You will ideally have experience in providing support to a global client from a remote central location and will be used to dealing with customers from varying backgrounds Your approach to work will require a good attention to detail and you will take pride in your work as a Systems professional You will also be able to demonstrate commitment to your work and flexibility in dealing with unforeseen operational requirements You will have the ability to quickly adapt to new Systems and Business rules or standards which will affect your work You will be detail and task orientated with the ability to work as part of a team and quickly establish credibility with colleagues You will have excellent communication skills and able to work effectively with both local and remote team members Mandatory Skills The ability to build configure the following tools is required for this role Technical Skills Commvault 11 In addition the ability to perform Windows Scripting and Active Directory Authentication in the above systems Familiarity with ONTAP operating system and NetApp tools such as OnCommand System Manager or Active IQ Unified Manager and Brocade Network Advisor Good understanding of enterprise backup and recovery processes Strong problem-solving skills and attention to detail Ability to work independently as well as collaboratively in a team oriented environment Preferred Skills In addition the ability to build and configure the following tools is strongly preferred for this role Certification NetApp then Commvault Knowledge of the following would be beneficial for this role and may play a part in differentiating you from other candidates Solaris Linux Microsoft Project Ability to create maintain systems documentation In addition to the skills mentioned above the following certifications would be beneficial in performing this role NetApp Ontap and Data Protection Certification Commvault Certification MCSE MCSA MCITP Education ITIL Minimum degree level education of a B Tech B E MCA BCA from a premier institute or equivalent experience in software design or related field