Staff IT Systems Engineer

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

Palo Alto Networks is looking for a talented Senior Systems Engineer who will be responsible for maintainability, build and configuration of platforms using Infrastructure as Code. As senior technical staff, you will support Tier-3 engineering for Linux build and configuration automation with core focus on related technologies.

Linux infra provides critical services which enhance secure and trustworthy communications between applications, services and users. The ideal candidate enjoys working in a fast-paced environment with highly innovative technologies. You will make a big impact in this highly visible role by building PKI as a service offering for our customers.

Your Impact

- Provision, configure & support resilient hybrid cloud deployment architecture using the automation framework and make it more efficient
- Manage scalability, capacity planning, redundancy, and resiliency.
- Maintain service availability and performance SLAs based on business and product requirements.
- Manage Linux infrastructure, CI/CD platforms & work with other SREs in deploying and maintaining automation framework, capacity planning, create and review operational runbooks.
- Contribute to documentation related to design, deployment, validation, operations and DR/BCP.
- Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and support the operations team in implementation.

Qualifications

Your Experience

- 6-10 years of hands-on Linux experience in managing and supporting Linux server infrastructure in RHEL/Ubuntu.
- Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required.
- Design and performance tuning for Linux infrastructure and API, in-depth knowledge of multi-tier web applications.
- Experience in developing and managing APIs, understanding of API infrastructure optimization and security.
- Fluent in Linux security & system hardening, vulnerability management & patching process. Familiarity with CIS compliance levels.
- Must be comfortable with Ansible, Chef or similar configuration management tool to manage infrastructure as code and source code control systems such as GIT or SVN.
- Ability to work cross-functionally across multiple business units, such as product development and engineering
- Must be able to collaborate with a global team spread across multiple time zones.
- Strong technical writing skills to support required documentation.
- Passion, drive, energy, a sense of humor and a great attitude

Additional Information

The Team

Working at a high-tech cybersecurity company within Information Technology is a once-in-a-lifetime opportunity. You'll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We're connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Covid-19 Vaccination Information for Palo Alto Networks Jobs

- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise, you must be vaccinated for COVID or qualify for a reasonable accommodation if:

- The job requires accessing a company worksite
- The job requires in-person customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite

- If you have questions about the vaccine requirements of this particular position based on your location or job requirements, please inquire with the recruiter.

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