Associate, Hr Control Management Office Of Legal Obligations

Job Category Program Management Join our HR Control Management team as an Office of Legal Obligations OLO Associate where you ll drive a consistent and efficient Control Management process and program framework Your role will be pivotal in ensuring compliance with Firmwide risk management standards and supporting the HR organization through strategic program development and execution Job Summary As an Associate OLO Associate within our HR Control Management team you ll be at the forefront of driving strategic initiatives that ensure compliance and enhance operational efficiency Your expertise in program management and process improvement will be key to supporting our HR organization and aligning with Firmwide risk management standards If you re a proactive problem-solver with a passion for innovation and collaboration we invite you to join our team and contribute to our success Job responsibilities Drive a consistent efficient and well-organized Control Management CM end-to-end process and program framework for the Office of Legal Obligations OLO program leveraged by the Control Management Team for the HR organization Collaborate with Control Managers CMs to develop engagement models and approaches Email Workflow Tool Learning Sessions Workshops etc for new existing program development changes requiring HR Leader engagement Support the business in executing large control programs through project management and operational processing to ensure HR compliance with Firmwide risk management standards Establish program process cycles SLAs KRI KPIs and proactively set expectations manage deadlines team resources and consider impacts to the HR Organization in alignment with the CM Plan Calendar Develop and maintain robust reporting analytics and scorecards to monitor progress report status to executives and manage team effectiveness in setting and meeting CM Goals Conduct regular process and program reviews to identify opportunities for process improvement simplification and automation Work closely with firm-wide control teams and partners to ensure accuracy and compliance with program and process requirements Manage programs such as Office of Legal Obligations OLO Legal and Regulatory Change Management LRCM Compliance Risk Assessment Designated Assigning Authority Policy E-Mail Blocking PAD Restrictions Consecutive Leave Sworn Documents and Conduct Lessons Learned Required qualifications capabilities and skills Bachelor s degree or equivalent experience required 3 years of experience in operational risk and control and RCSA Ability to perform tasks with minimum supervision and directions strong interpersonal and collaboration skills Professional team-player with exceptional attention to detail and excellent written and verbal communication skills Strong proficiency in Microsoft Excel including macros and logic functions Proven ability to prioritize and efficiently complete assignments while maintaining the highest quality Ability to think globally and understand implications beyond project specifics excellent organizational skills and judgment to handle sensitive information Exceptional problem-solving skills and ability to create logical and realistic solutions under tight deadlines Ability to perceive risks and make decisions quickly often with incomplete information Project management analytical and communication skills are key with the ability to address conflicts and escalate issues where appropriate Detail-oriented with a disciplined approach to process and quality control willingness to ask questions challenge the process and seek out answers in Operations Management Preferred qualifications capabilities and skills Familiarity with HR Functions Policy procedures and experience in reviewing writing or advising on policies and procedures Proficiency in Microsoft Office Suite Word Excel PowerPoint and familiarity with modern front-end and cloud technologies Ability to create a vision and actionable roadmap focused on ongoing innovation and maximizing delivery of business goals and returns on investment Strong analytical skills to effectively leverage technology and tools for strategic decision-making and process improvement About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing Our corporate teams are an essential part of our company ensuring that we re setting our businesses clients customers and employees up for success Human Resources plays a critical role in driving the employee experience shaping the firm s culture and building a diverse and inclusive workforce We are a strategic partner to the business - working with leaders across the firm to hire develop and retain the best people and help meet business goals Together we foster a work environment in which our people are supported feel like they belong and are able to make an impact through their work We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward