Senior Software Quality Engineer

About the job The Red Hat Information Technology IT team is looking for a Senior Software Quality Engineer The ideal candidate will be responsible for ensuring the quality and reliability of Salesforce implementations customizations and integrations You will work closely with developers business systems analysts and stakeholders to understand requirements design test strategies and automate test cases to improve product quality and speed of delivery What will you do Collaborate with cross-functional teams developers business systems analysts and product owners to develop a test strategy that ensures comprehensive test coverage of Salesforce solutions Perform functional regression integration and system testing on Salesforce implementations including workflows custom objects and integrations with other systems Design and implement automated test frameworks for Salesforce testing using tools like Selenium Polarion or similar Provide feedback to the development team to improve coding and design practices from a quality standpoint Create detailed test plans test cases and test scripts for both manual and automated testing Ensure proper documentation of defects and resolutions Conduct performance and load testing for Salesforce solutions to ensure scalability and performance Mentor junior QA team members drive best practices for QA in the Salesforce environment and foster a culture of quality within the team Test integrations between Salesforce and other systems e g ERP marketing platforms to ensure seamless data flow and process alignment Log and track defects using tools like JIRA ensuring that they are resolved in a timely manner What will you bring 5 years of experience working with Salesforce platform with knowledge of Sales Cloud and Experience Cloud preferred Strong understanding of QA methodologies best practices and tools Experience with automated testing frameworks like Selenium Polarian or equivalent Experience in automating Salesforce test cases using tools such as Selenium WebDriver TestNG JUnit or equivalent Experience with CI CD tools like Jenkins is preferred Expertise in functional testing regression testing system testing and UAT Familiarity with performance testing and load testing tools Experience testing APIs and integrations REST SOAP between Salesforce and other third-party systems Strong analytical and problem-solving skills with the ability to troubleshoot complex issues in Salesforce implementations Ability to mentor junior team members and drive best practices Familiarity with Agile development and Scrum methodologies Excellent communication and collaboration skills to work effectively with cross-functional teams Proficiency in tools like JIRA Confluence Git Bitbucket Strong verbal and written communication skills Ability to work both independently and in a team-oriented collaborative environment Proactive attitude and willingness to learn new technologies About Red Hat is the world s leading provider of enterprise software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role Red Hatters are encouraged to bring their best ideas no matter their title or tenure We re a leader in open source because of our open and inclusive environment We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact Inclusion at Red Hat Red Hat s culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village Equal Opportunity Policy EEO Red Hat is proud to be an equal opportunity workplace and an affirmative action employer We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee Red Hat supports individuals with 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