Academic Counselor

4 days ago

Mumbai India Unacademy Full time

Job Description

Responsibilities:

- Prospect and Lead Generation: Identify and research potential clients and target markets. Generate leads through various channels, including online research, networking, and cold calling. Collaborate with local schools.
- Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand client needs and requirements and tailor solutions accordingly. Provide exceptional customer service to ensure client satisfaction.
- Sales and Revenue Growth: Develop and execute sales strategies to achieve revenue targets. Prepare and deliver persuasive sales presentations to clients. Negotiate contracts and close deals with clients.
- Market Analysis: Stay updated on industry trends, market conditions, and competitors. Analyze market data to identify new business opportunities.
- Reporting and Documentation: Maintain accurate records of sales activities and client interactions. Prepare regular sales reports and forecasts for management.
- Collaboration: Work closely with the sales team and other departments to achieve collective goals. Provide feedback to the product development team based on client insights.
- Student Counseling: Engage with prospective students in-person and over the phone to understand their academic background, career objectives, and learning preferences.
- Enrollment Assistance: Assist students with the enrollment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).

Proven experience of minimum 1 year as a Academic Counselor or in a similar role in Ed-tech industry.

Strong understanding of the company's products/services and industry.

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently and as part of a team.

Proficient in using CRM software and other sales tools.

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