Product Manager

5 days ago

Gurugram, India Sova Health Full time

Hiring: Product Manager Sova Health is India’s fastest-growing precision gut-health startup, building solutions across diagnostics, personalized nutrition, and D2C wellness. We’re expanding our product team and looking for a Product Manager who can own execution across CRM, automations, IVR, WhatsApp, and internal tools. 📍 Location: Gurgaon 🕐 Work Mode: Full-time, 5 days on-site What You’ll Do - Own product roadmap & execution across CRM, internal tools, and customer journeys - Create PRDs, flows, and wireframes; work closely with engineering, CX, ops & marketing - Manage CRM workflows, automations, and lead funnels (LeadSquared preferred) - Execute WhatsApp campaigns & automation journeys (WATI/Gupshup) - Build automation flows using n8n or similar tools; work with APIs & webhooks - Support call workflows, IVR routing (Exotel preferred) - (Bonus) Experience with D2C/Shopify, checkout flows, or post-purchase journeys Requirements - 2+ years in Product, Growth, CRM, or Automation roles - Strong hands-on CRM experience - Comfort with APIs, JSON, and automation tools - WhatsApp automation experience (mandatory) - Experience with n8n, Exotel, or Martech tools is a plus - Ownership mindset and ability to work in a fast-paced founder-led environment Why Join Us - High ownership & direct work with founders - Build 0→1 and scale 1→10 products - Deep learning across health-tech, CRM, automation & D2C Please mail at Divjyot.Kaur@sova.health.

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