Voice Engineer

1 week ago

Coimbatore Tamil Nadu, India Hexaware Technologies Full time

About Organization Hexaware is a global technology and business process services company Our 31 000 Hexawarians wake up every day with a singular purpose to create smiles through great people and technology With 54 offices in 28 countries we empower enterprises worldwide to realize digital transformation at scale and speed by partnering with them to build transform run and optimize their technology and business processes Learn more about Hexaware at Role We are seeking a motivated and detail-oriented Desktop Engineer to join our System Technology Group in Coimbatore The role requires individuals who are eager to learn and grow in the field of networking and desktop engineering The ideal candidate will have a foundational understanding of networking principles and certifications such as CCNA N and A This is a dynamic role that involves working closely with senior engineers to support and maintain our IT infrastructure with a focus on troubleshooting network support and problem-solving Candidates should be prepared to work in flexible shifts including rotating day and night shifts and should be comfortable with a fast-paced work environment Reports into ManagerJob Responsibilities Troubleshoot and resolve desktop hardware and software issues Assist in network configuration and maintenance Support senior engineers in IT infrastructure projects Maintain documentation of IT processes and configurations Ensure compliance with company IT policies Provide end-user support and training when necessary Monitor system performance and suggest improvements Participate in on-call support rotation Job Responsibilities CCNA Certification N Certification A Certification Knowledge in Networking Criteria Must have CCNA Certification N Certification A Certification Willingness to work in flexible shifts Criteria Desired Previous experience in a similar role Strong problem-solving skills Shifts timings Flexible shifts Rotating Day and Night Week Off Rotational Week off Transport One-way pick-up or drop for females shift between 9pm to 6am One-way pick-up or drop for males shift between 12am to 6am

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