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Business Operations Manager
4 weeks ago
The Biz Ops Leader is responsible for providing analytical insights, managing sales data and assisting in the implementation of sales strategies. His/her role is to ensure effective sales processes and improve the performance of the sales team.
Major Responsibilities
- Planning & implementation of the AOP within the region.
- Work closely with RDs to set sales goals and develop sales strategies.
- Analyze sales data to identify trends, opportunities and challenges.
- Create reports, presentations and dashboards to monitor sales performance.
- Gather market intelligence data and provide insights using trend analysis.
-Conduct competitive analysis, customer segmentation, and market research to refine value propositions and messaging.
- Monitor and analyze sales metrics, including revenue, sales, and market share.
- Monitoring of general requirements and compliance with guidelines (KPIs, Funnel hygiene).
- Support in the preparation and implementation of the QBRs.
- Identify opportunities for improvement in sales processes
- Assist in the implementation of sales strategies and initiatives to drive revenue growth.
- Work closely with the sales team to provide training and educational materials.
- Support RDs throughout the forecast process and facilitate account and deal reviews.
- Manage Cross Functional Collaboration with Business Units Leaders (e.g. RSM, Channels, Marketing, OM, Finance)
Desired Background
- Min 5-year experience in a sales operation role.
-MBA is desirable
- Experience in sales or business process optimization.
- Excellent analytical skills and ability to interpret complex data into meaningful insights.
- Strong understanding of sales processes and practices.
- Experience in preparing reports and presentations for management.
- Strong proficiency in the use of MS Office, particularly Excel and PowerPoint.
- Experience with CRM systems and other sales tools.
- Strong communication and presentation skills.
- Ability to work in a team and collaborate effectively with various stakeholders.
- Strong initiative and ability to work in a fast-paced environment.
