It Head

A Head of ERP job description typically entails overseeing the entire Enterprise Resource Planning ERP system within an organization including its design implementation maintenance and optimization by leading a team of ERP specialists collaborating with various departments to identify business needs and ensuring the system aligns with strategic goals and operational efficiency key responsibilities include system architecture design data migration integration with other systems user training and staying updated on the latest ERP technologies to recommend improvements Key Responsibilities Strategic Planning Define the overall ERP strategy aligning it with business objectives and future growth plans Evaluate and recommend new ERP solutions or upgrades based on evolving business needs Lead the selection process for ERP vendors and manage vendor relationships Implementation and Deployment Oversee the design configuration testing and deployment of the ERP system across all modules Manage data migration and cleansing processes to ensure accurate data within the ERP system Coordinate with cross-functional teams to gather requirements and translate them into functional specifications for the ERP system System Maintenance and Optimization Monitor system performance identify bottlenecks and implement improvements to enhance efficiency Manage system updates patches and upgrades to ensure compatibility and security Address user issues and provide technical support Team Leadership Build and lead a high-performing team of ERP specialists including functional analysts technical consultants and system administrators Provide mentorship and training to team members on new ERP functionalities and best practices User Training and Support Develop comprehensive user training programs to ensure employees effectively utilize the ERP system Provide ongoing support to users addressing queries and resolving system-related issues Compliance and Security Ensure adherence to industry regulations and data privacy standards within the ERP system Monitor system access controls and maintain data security measures Required Skills and Qualifications Deep understanding of ERP systems e g SAP Oracle NetSuite and their functionalities across various modules finance sales inventory HR Proven experience in managing ERP implementations and upgrades Strong project management skills to oversee complex ERP projects Excellent communication and stakeholder management abilities to collaborate with different departments Technical proficiency in system integration data analysis and reporting Business acumen to understand business processes and translate them into ERP requirements Leadership skills to motivate and guide a team of ERP specialists