Senior Engineer

3 days ago

Noida, Uttar Pradesh, India Siemens Technology Full time
Job Description

Dear Aspirant

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you Then it seems like you'd make a great addition to our vibrant international team.

We are looking for: Senior Engineer - Product Technical Support,

You'll make an impact by:

.Collaborate with customers to resolve a wide range of system and user challenges.

.Act as a customer advocate at Siemens, liaising with the internal teams to ensure the customer's voice is heard.

.Ensure compliance with Siemens professional standards and processes.

.Prioritize, research, diagnose, troubleshoot, and resolve customer-submitted issues within defined SLAs.

.Record and manage incident in accordance with departments standards.

.Escalate customer issues to appropriate teams or management as needed, and drive issues to resolution.

.Gain a comprehensive understanding of Siemens software operations, becoming an expert in specific functional areas.

.Deploy Gridscale X Meter Data Management software on internal support environments to replicate and troubleshoot issues in-house.

.Develop client-facing knowledge base articles to enhance customers self-help capabilities.

.Be on-call during weekends and holidays as per the defined rotation.

.Provide feedback and contribute to process documentation and tool improvements for continuous enhancement of the support process.

Use your skills to move the world forward

.Bachelor's degree in computer science or equivalent.

.6-9 years of hands-on experience in a Level 2/Level 3 customer support or delivery service team, showcasing strong problem-solving and software troubleshooting skills, with the ability to effectively communicate technical issues, prioritize tasks, and enjoy working with customers.

.At least 2 years of experience supporting cloud applications, preferably in an AWS environment.

.Excellent verbal and written communication skills.

.Working knowledge of Java and Oracle in a UNIX/Windows environment.

.A self-starter with a can do attitude.

.Team player capable of collaborating within our global support team.

.Proved ability to effectively diagnose and resolve technical customer issues.

Create a better #TomorrowWithUs

This role is based in Noida, where you'll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We're Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: www.siemens.com/careers

Find out more about the Digital world of Siemens here:

  • MEP Engineer

    3 days ago

    Noida, Uttar Pradesh, India Antara Senior Living Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Employee CareerDevelopment ProgramsAs per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction.At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a range...

  • Senior Engineer

    4 days ago

    Noida, Uttar Pradesh, India WSP Full time US$ 90,000 - US$ 1,20,000 per year

    Senior Engineer Bridges role is critical in effectively managing workloads between the bridge�s teams.This individual will be responsible for the delivery of high-quality support.

  • Senior Telecom Engineer

    1 week ago

    Noida, Uttar Pradesh, India Hanwha Ocean Co., Ltd Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Hanwha Ocean is undergoing a transformative journey, evolving from a traditional shipbuilder into a comprehensive Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solutions provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units.The Offshore Business Division is proud to announce...

  • Senior Principal Engineer

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeStructuralEngineering Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Title: Senior Principal EngineerJob DescriptionA key opportunity has arisen for an accomplished Senior Principal Engineer to spearhead structural engineering activities for offshore oil and gas projects.The ideal candidate will possess extensive expertise in topsides structure engineering, specifically within the FPSO/FSO or FLNG & other offshore...

  • Senior Engineer

    4 days ago

    Noida, Uttar Pradesh, India Iris Software Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Senior Engineer - Python SDETExpriance : 5-8 YearsLocation : Noida , PuneRequired SkillPythonPysparkAI/MLAutomation TestingSDETDrop me your CV on or DM with update CV

  • Senior Structural Engineer

    1 week ago

    Noida, Uttar Pradesh, India Hanwha Ocean Co., Ltd Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Hanwha Ocean is undergoing a transformative journey, evolving from a traditional shipbuilder into a comprehensive Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solutions provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units.The Offshore Business Division is proud to announce...

  • Senior Design Engineer

    3 days ago

    Noida, Uttar Pradesh, India Propik Automation and Robotics Solutions Private Limited Full time US$ 90,000 - US$ 1,20,000 per year

    Company DescriptionPropik Automation and Robotics Solutions Private Limited is driven by technocrats specializing in automatic production logistics solutions. Since our inception in 2019, we have provided conveyor-based solutions across various industries including E-Commerce, Food, Home Care, and Personal Care.Role DescriptionThis is a hybrid full-time role...

  • Senior Engineer

    6 days ago

    Noida, Uttar Pradesh, India Iris Software Inc. Full time

    Job DescriptionSenior Engineer - Python SDETExpriance : 5-8 YearsLocation : Noida , PuneRequired Skill#Python#Pyspark#AI/ML#Automation Testing#SDETDrop me your CV on [Confidential Information] or DM with update CV

  • Senior Engineer- Material

    5 days ago

    Noida, Uttar Pradesh, India Hanwha Ocean Co., Ltd Full time US$ 1,04,000 - US$ 1,30,878 per year

    Hanwha Ocean is undergoing a transformative journey, evolving from a traditional shipbuilder into a comprehensive Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solutions provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units.The Offshore Business Division is proud to announce...

  • Senior Engineer-Instrumentation

    2 weeks ago

    Noida, Uttar Pradesh, India Hanwha Ocean Co., Ltd Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Hanwha Ocean is undergoing a transformative journey, evolving from a traditional shipbuilder into a comprehensive Engineering, Procurement, Construction, Installation, and Operation (EPCI(O)) solutions provider, offering products such as FPSO, FLNG, Offshore Renewables and other Floating Production Units.The Offshore Business Division is proud to announce...