Technical Architect

Job Description Role Overview The Salesforce Commerce Technical Architect is responsible for designing and overseeing scalable, high-performance e-commerce solutions leveraging Salesforce B2B/B2C Commerce Cloud and the broader Salesforce ecosystem. This role acts as the technical authority, translating business requirements into robust architecture, driving delivery excellence, and ensuring long-term platform strategy alignment. The architect supports pre-sales engagements, shapes solution proposals, and partners closely with business stakeholders, delivery teams, and enterprise architects. This is a hands-on lead role requiring deep expertise in cloud architecture, integrations, security, and commerce capabilities including product catalog management, shopping experience design, and order lifecycle orchestration. Core Responsibilities Solution & Platform Architecture - Architect end-to-end commerce solutions across Salesforce B2B/B2C Commerce, Service, Sales, Order Management, and Experience Cloud. - Define architecture diagrams, integration patterns, data models, and customization frameworks aligned with best practices and reference architectures. - Ensure the commerce solution supports omni-channel experience, personalization, and future scalability. Pre-Sales / Bid Support - Partner with Bid teams to provide technical input during opportunity pursuit. - Lead discovery sessions, assess customer needs, and define solution blueprints and delivery estimates. - Create and present technical solution decks, demos, prototypes, and RFP/RFI response content. - Demonstrate platform thought leadership with clients, building confidence in delivery capability. Technical Leadership & Governance - Provide hands-on guidance to development teams; mentor engineers and enforce coding standards. - Conduct design reviews, quality checks, and performance assessments. - Define DevOps, CI/CD, and deployment strategies for multi-cloud commerce implementations. Integration & Data Architecture - Architect secure integrations with ERP, OMS, CRM, PIM, Payment, Tax, and Middleware platforms. - Design data flow, synchronization models, and API standards (REST, GraphQL). - Ensure compliance with data protection, authentication, and governance frameworks. Performance, Scalability & Experience Optimization - Optimize storefront speed, catalog performance, search capabilities, and browsing experience. - Implement monitoring, diagnostics, and performance tuning for traffic spikes and peak seasons. Project Lifecycle Delivery - Engage throughout the SDLCdiscovery, estimation, design, configuration/customization, testing, cutover, hypercare. - Ensure technical deliverables meet business objectives, budget constraints, and timelines. Requirements Key Skills & Qualifications Technical Expertise Business & Functional Knowledge Soft Skills - Strong knowledge of Salesforce Commerce platforms: - B2C Commerce (SFCC: OCAPI, SFRA) - B2B Commerce (LWC, Apex, Experience Cloud) - Salesforce OMS experience preferred - Proven hands-on experience with Apex, LWC, SOQL, JavaScript, Commerce APIs. - Expertise in data modeling, multi-site commerce configurations, pricing, promotions, and checkout flows. - Cloud architecture (Salesforce, AWS, Azure) and DevOps tooling for CI/CD. - Systems design skills including event-driven architecture, caching, and microservices. - Strong understanding of e-commerce business processes: product management, cart/checkout, order fulfillment, customer experience, and omni-channel strategy. - Ability to engage confidently with C-level and business stakeholders. - Strong communication and documentation ability; persuasive presenter in pre-sales. - Analytical problem-solver with strategic mindset. Experience & Education Benefits - 812+ years in enterprise software delivery; minimum 5 years in commerce architecture roles. - Experience as technical lead or senior developer in Salesforce ecosystem. - Salesforce certifications highly desirable: - B2C Solution Architect, B2B Commerce Architect, System/Technical Architect, Commerce Cloud Developer - Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Career Path - Potential growth into Enterprise Architect, Practice Lead, or Pre-Sales Solution Architect roles. - Requires continuous learning to stay ahead of platform advancements and market trends.