Engineering Manager, Software

Role Description Pega Engineering ManagerWho are weAt Booking com we make it easier for everyone to experience the world We began by taking hotel bookings online over 20 years ago and weve been shaping the travel industry ever since Today were building a platform that connects all parts of the trip from accommodation to transport tickets tours and more The Marketplace team has been especially created in order to make the Connected Trip vision into a reality It consists of several horizontal platforms and services which work together with various verticals such as accommodation rental cars attractions etc to create a seamless experience for the Booking com customers Our team is passionate about helping people travel They see challenges as opportunities And theyre always ready for change Where are we going Building the xe2x80x98Connected trip north star architecture across multiple products with clear direction on a consolidated multi-layer multi-platform architecture Consolidation of the Customer agent experience on PEGA desktop as a tool of choice with integrations built into Booking domain services Cross functional agile teams who own their products and operate in a DevOps environment Great engineering practices with a focus on operational discipline and excellence product metrics and non-functional requirements at the beginning rather than an afterthought Our Engineering Principlesxe2x97x8f Customer centricxe2x97x8f Ethicalxe2x97x8f Timelyxe2x97x8f Leadership by Examplexe2x97x8f Empatheticxe2x97x8f Trustworthyxe2x97x8f ProactiveSkills we are looking forWe are looking for a talented and enthusiastic Engineering Manager with Pega experience who will lead an agile team to push the boundaries on engineering brilliant customer service solutions and contribute to shaping our new future We expect you to have the energy and passion to deliver solutions using a whole range of technologies including but not limited to PEGA and have a solid understanding of engineering principles You will be responsible for leading a cross functional team which will work closely with the existing cross functional teams in Amsterdam and start taking over various parts of product development including support We also expect you to take the lead and line manage a fully cross-functional team consisting of Pega build engineers back-end engineers and testers As a minimum we expect our Engineering Manager to have xe2x97x8f High proficiency in technical leadership 5 years leading engineering teams xe2x97x8f Experience with transformation into Pega solutionsxe2x97x8f Strong focus on delivery managementxe2x97x8f Strong cross team collaboration skills you are able to work with other teams to generate objectives and measure valuexe2x97x8f Solid experience of Continuous Integration Continuous Delivery and Agilexe2x97x8f Solid understanding of cloud technologies and how they can be leveraged to solve problems at scalexe2x97x8f Proficiency in cloud cost management your skills ensure efficient allocation of resources cost control and strategic utilisation of cloud services to maximise value and minimise expenses xe2x97x8f Quality first mind-set for writing code using techniques such as TDD BDD and Agile xe2x97x8f Good understanding of security principles and writing secure codexe2x97x8f Solid understanding of Agile practicesxe2x97x8f Preferredxe2x97x8b PEGA Certified Lead Systems Architectxe2x97x8b Experience in architecting and designing Pega based CRM solutions for large programmesxe2x97x8b Solid understanding of building robust and resilient PEGA systemsKey ResponsibilitiesPeople Leadershipxe2x97x8f Lead inspire and motivate your teamxe2x97x8f Line manage a team of Junior Midrange Senior and Test Engineers xe2x97x8f Nurture grow and develop engineering talent in the teamxe2x97x8f Foster a great engineering culture that innovates inspires teamwork and celebrates successxe2x97x8f Learn new technologies and keep abreast of existing technologies and be able to apply these to a variety of projects as applicableCraft Delivery Leadershipxe2x97x8f Works in conjunction with Senior Engineering Manager to size manage scope and riskxe2x97x8f Accountable for ensuring the business and technical architecture of the delivered solutions matches customer technical and functional requirements and drives to deliver success to Customer Servicesxe2x97x8f Provide thought-leadership to internal clients across business and technical project dimensions solving complex business requirementsxe2x97x8f Engineering delivery quality and practices within your team including delivery managementxe2x97x8f Collaborate with the team and others to deliver high quality solutionsxe2x97x8f Collaborate with other teams to ensure global objectives are reachedxe2x97x8f Collaborate with your Product counterpart to design and deliver solutions with customer centric outcomesxe2x97x8f Ownership of the quality of the solutions your team producexe2x97x8f Embed Agile ways of working and values within your teamxe2x97x8f Sizing and estimating workxe2x97x8f Delivery of the wider Engineering strategic objectivesxe2x97x8f Get into the technical detail where required to coach support and mentor the teamxe2x97x8f Engineering Craftsmanship including coaching and mentoring the teamxe2x97x8f Follow established default principles for architecture quality standards and non-functional requirements xe2x97x8f Contribute to the evolution of best practices across the departmentxe2x97x8f Drive a DevOps environment including on call escalationsTechnology Leadershipxe2x97x8f Take the lead on design and development of featuresxe2x97x8f A technology evangelistxe2x97x8f Drive the delivery of high quality robust code including testsxe2x97x8f Design and develop reusable libraries APIs and code that are easy to maintain understand and re-usexe2x97x8f Build design and deliver high quality solutions in line with guidance and best practices of the departmentxe2x97x8f Thought partner for Product to define shape and deliver the roadmapxe2x97x8f Own the architecture in your product team