Network Operations Engineer

6 days ago

Mumbai, India N Consulting Global Full time

Job Description Job Summary: As a Network Operations Engineer, you will be a key member of the Infrastructure Engineering team, supporting critical services across network infrastructure, cloud platforms, and operational tasks. Your role involves L1/L2 incident management, firewall/load balancer support, troubleshooting, and assisting with cloud-based deployments and migrations. Key Responsibilities: - Provide L1 and L2 support for incidents, troubleshooting, firewall/load balancer requests, and infrastructure changes - Manage BAU operations including alert monitoring and incident resolution - Collaborate with cloud service providers for integration and remediation tasks - Drive technical discussions across infrastructure and development teams to enable cloud deployment (IaaS, PaaS, SaaS) - Design cloud-based infrastructure solutions aligned with business SLAs - Maintain documentation including technical diagrams, timelines, and presentations - Work on migration and re-architecture of on-prem applications to cloud environments - Ensure change requests and incidents are resolved within agreed SLA - Stay updated on tools and technologies for networking, cloud, and security

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