Executive - AML Alert Remediation Agent

Job Description About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What's in it for YOU 1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees 2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees 3. Dynamic, Inclusive and Diverse team culture 4. Gender Neutral Policy 5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits 6. Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose The role is responsible for conducting AML Watchlist Screening and Transaction Monitoring Alert Remediation and effective identification of transaction frauds as well as money laundering instances. Role Accountability 1. Investigate and assess alerts for potential money laundering risk, ensuring efficient identification and monitoring of suspicious transactions 2. Resolve system generated alerts as per TAT with complete process understanding. 100% coverage of monitoring of all suspicious transactions 3. Follow Standard operating procedure for wing to wing closure of an alert including Alert Review, Updation of Comments, Alert Allocation, resolve an alert, Report updation in watchlist screening process 4. Prepare preliminary report for high value refund cases by accessing core banking systems as necessary and share with AML lead for actioning 5. Closely monitor suspicious transaction trends, customer behavior patterns and process/platform gaps to identify improvement areas and highlight the same to TL 6. Participate in implementation of digitization/process enhancement initiatives by performing UAT and sign off 7. Participate in periodic DR drills and conduct validation checks as necessary to ensure compliance Measures of Success 1. Timely closure of daily alerts 2. Timely and accurate regulatory report preparation 3. QA scores above agreed internal thresholds 4. Timely and accurate MIS/business dashboard preparation 5. Process adherence as per MOU Technical Skills / Experience / Certifications 1. Knowledge of AML processes & tools (World check/SAS/Actimize/Livingston etc.) 2. Knowledge of interpreting Dow Jones watchlist & news from an AML standpoint 3. IIBF/CAMI Certification preferred Competencies critical to the role 1. Analytical Ability 2. Detail Orientation 3. Decisiveness 4. Process Orientation 5. Market Awareness Qualification Graduation in any discipline Preferred Industry FSI / Any