Technical Writer

4 weeks ago

Pune, India FloTorch Full time

About the Role

FloTorch is seeking an experienced Technical Writer with a strong background in documenting complex AI/ML products, platforms, and solutions. The ideal candidate will have hands-on experience working closely with engineering, product management, and data science teams to create clear, concise, and user-focused documentation.

Job Location: Pune/ Hyderabad

Key Responsibilities

- Develop high-quality technical content, including user guides, API documentation, SDK references, release notes, tutorials, and whitepapers for AI/ML products.
- Translate complex AI/ML workflows, algorithms, and data engineering concepts into simple, user-friendly documentation for developers, data scientists, and enterprise customers.
- Collaborate with product managers, AI/ML engineers, Data Scientists and Developers to gather insights and ensure technical accuracy.
- Maintain a consistent content style guide and documentation standards across all deliverables.
- Participate in UX design reviews, product demos, and sprint planning to proactively identify documentation needs.

Continuously update documentation in line with product releases and customer feedback.

Required Skills & Qualifications

- 5–12 years of professional experience as a Technical Writer in a technology-focused environment.
- Proven experience documenting AI/ML platforms, data pipelines, APIs, or cloud-based solutions.
- Strong ability to explain complex AI/ML concepts (e.g., model training, deployment, MLOps, inference, data processing) to both technical and non-technical audiences.
- Proficiency with documentation tools such as Markdown, AsciiDoc, Confluence, Git, DITA/XML, or similar frameworks.
- Hands-on experience with API documentation tools (e.g., Swagger/OpenAPI, Postman).
- Familiarity with programming/data technologies like Python, TensorFlow, PyTorch, Scikit-learn, or ML frameworks (reading/understanding code is a plus).
- Excellent writing, editing, and communication skills with attention to detail.
- Ability to thrive in an Agile/Scrum environment with distributed teams.

Nice-to-Have

- Exposure to AI/ML product lifecycles (model experimentation, deployment, monitoring).
- Experience with knowledge management systems, chatbots, or AI-driven documentation assistants.
- Familiarity with cloud platforms (AWS, GCP, Azure) and MLOps tools.
- Contribution to open-source projects or developer communities.

Why Join Us?

- Opportunity to work on cutting-edge AI/ML products shaping the future of technology.
- Collaborative and innovation-driven work environment.
- Competitive compensation, growth opportunities, and exposure to global teams.

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