Backend Web Developer

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn Over the last 25 years we have served 5 500 federal state and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place With comprehensive cloud-based solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the U S U K Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe Want to know more See more of what we do India What your impact will look like here The Back-end Web Developer works alongside a team of developers and analysts to provide support for the Simpleview CRM and related products This position requires an advanced understanding of HTML JavaScript ColdFusion Angular and SQL This position is expected to deliver high-quality error-free work while meeting service level agreements SLAs Work with a Lead Developer to complete client contracts and projects Work with the project owner to facilitate completion of work Write SQL scripts for importing and updating data within the Simpleview CRM Modify existing templated reports to fit client needs Create new reports based on client-provided specifications Debug issues in business application logic and implement a resolution Develop scripts to update Extranet permissions and send mass emails Customize FormBuilder forms Debug issues in business application logic and implement a resolution Troubleshoot Simpleview CRM integrations e g aggregator act-on cvent marketplace Troubleshoot issues with the sync between Simpleview CRM and Simpleview CMS Troubleshoot issues with 3rd-party vendors consuming the Simpleview CRM web API Support enterprise clients Report issues errors with the core application Branch updates to the core application for QA review Peer review the work of other developers Test all completed work to ensure proper and error free functionality Complete all programming tasks while following company code standards Complete and respond to change requests from client project owner or Lead Developer Manage timelines and ticket queues in order to provide timely delivery of tasks Maintain open communication with Lead Developer and or project owner on all project tasks Communicating with Lead Developer and or project owner when timelines or ticket expectations cannot be met Update all ticket and project notes and statuses daily within the internal Simpleview ticket system Maintain accurate time entries You will love this job if you have 6 years of professional web development experience with excellent time management and time tracking skills Ability to explain technical concepts to non-technical stakeholders Proficiency in providing regular project updates reporting progress and communicating effectively about project timelines and any potential challenges Strong problem-solving communication skills including the ability to articulate challenges propose effective solutions and collaborate with team members to implement resolutions Familiarity with version control software Git and or SVN Demonstrated ability to produce clear and thorough documentation including writing well-commented Experience with Jira SCRUM Agile development Demonstrated commitment to staying up to date with relevant trends tools best practices and changes in your field Demonstration of innovative thinking and problem-solving skills Experience with branching merging and resolving conflicts to maintain codebase integrity Preferred working knowledge of coding best practices and design patterns Experience with SQL HTML CSS and JavaScript jQuery Demonstrated ability to troubleshoot and debug code efficiently using debugging tools and techniques Knowledge of Asynchronous JavaScript and XML JSON AJAX to improve user experience and application responsiveness Knowledge of object-oriented programming principles for building scalable and maintainable applications Demonstrated ability to write complex SQL queries to extract manipulate and analyze data Familiarity with ColdFusion Experience developing on a large scale web application Understanding of functional programming paradigms for creating reusable and modular code Experience in building and consuming RESTful APIs for seamless communication with external systems Knowledge of creating and managing stored procedures and triggers to automate database tasks Familiarity with Internet Information Services IIS for hosting and deployment of web applications Familiarity with scripting languages like Python for automating tasks data processing and system integrations Experience in query optimization and performance tuning for efficient database operations Expertise in isolating troubleshooting and resolving issues related to bad missing or incorrect data within the SQL database environment Experience with the AngularJS Angular 1 x framework including services controllers directives and modules Preferred Demonstrated ability to identify bottlenecks in database operations and propose solutions for enhancement Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality Integrity and Availability CIA of Granicus information assets in accordance with the company s information security program Responsible for ensuring the data privacy of our employees and customers their data as well as taking all required privacy training in a timely manner in accordance with company policies Don t have all the skills experience mentioned above At Granicus we are trying to build diverse inclusive teams We do not have degree requirements for most of our roles If you don t meet every requirement above but are excited to learn more we encourage you to apply We might just be able to find another role that could be a perfect fit The Team - We are a remote-first company with a globally distributed workforce across the United States Canada United Kingdom India Armenia Australia and New Zealand The Culture - At Granicus we are building a transparent inclusive and safe space for everyone who wants to be a part of our journey - A few culture highlights include - Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions - Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs - Microsoft Teams communities focused on wellness art furbabies family parenting and more - - - We bring in special guests from time to time to discuss issues that impact our employee population The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally We have so many powerful success stories that illustrate how our solutions are impacting the world See more of our impact Granicus is committed to providing equal employment opportunities All qualified applicants and employees will be considered for employment and advancement without regard to race color religion creed national origin ancestry sex gender gender identity gender expression physical or mental disability age genetic information sexual or affectional orientation marital status status regarding public assistance familial status military or veteran status or any other status protected by applicable law