Business Analyst

Job Description

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are inviting applications for the role of Business Analyst, Financial Planning & Analysis

In this role, you will be responsible to support the FP&A team in delivering Weekly Business Review / Reporting as per the mutually agreed SLA with client, identifying trends, doing follow-up analysis, highlighting risks and opportunity, and driving continuous process improvement initiatives to meet business needs.

Responsibilities:

- Ensures delivery of Weekly Business Review / Reporting as per the mutually agreed SLA with client.

- Tracking / Reporting KPIs with accuracy and ensuring timely delivery as per SLA

- Developing SOP based on transitions from the client and seeking signoff

- Defining, developing, and maintaining reports to support decision making.

- Identifying trends, doing follow-up analysis, highlighting risks and opportunity.

- Contributing to and driving continuous process improvement initiatives to meet business needs.

- Incorporate the change management as per the mutually agreed timelines.

- Processing and interpreting data to get actionable insights.

- Highlight and bring to the notice of Client any issues or hurdles impacting the Services.

- Working closely with Client/stakeholders to understand their data and business analysis requirements.

- Effectively communicating status, risks, and issues to the stakeholder in a precise and timely manner to ensure seamless delivery of CEO reporting.

Qualification we seek in you

Minimum Qualifications

- Graduate

- Good years experience working with various aspects of FP&A

- Experience working in client environment and managing multiple stakeholders

- Familiarity with KPI reporting for senior leadership team

- Knowledge of common performance metrics like Revenue , Margin, EBITDA , MQL, CAC , Bookings and basic revenue recognition concepts

- Hands on with intermediary to advanced excel skills

- Good communication skills for Executive communication

Preferred Qualifications

- Preferable (but not mandatory) knowledge of Anaplan / Salesforce / Qliksense

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.