Network Support Engineer

20 hours ago

Gurgaon Haryana, India Lenskart Full time

Responsibilities Diagnose and troubleshoot wireless security and switching issues reported by Cisco Meraki customers and partners Install configure maintain and troubleshoot Cisco routers switches Ubiquity routers controllers switches APs SonicWall firewalls and Windows Linux servers Manage Active Directory file replication server and monitor network performance Attend networking events to maintain a high social quotient Design and implement new solutions to improve the resilience of the current network environment Requirements Bachelor s degree in computer science information technology or similar field of study with a focus on network engineering 3 to 6 years of experience as a Network Support Engineer with expertise in wide area network WAN and administering Cisco Unified Communications Manager and Unity Connection Skills in L2VPN EDR and GIAC certification as an ISO-17799 specialist Experience supporting and testing LANs VLANs WLANs VPNs NAT devices and or DHCP servers Strong knowledge of LAN WAN VLANs VoIP AAA TACACS EIGRP and Cisco ACLs Relevant certifications from Microsoft Citrix VMware HP Cisco or EMC are preferred Skills Proficiency in English and excellent communication skills Strong understanding of networking and web technologies Familiarity with cloud distributed systems databases and networking protocols Ability to articulate technical matters clearly and concisely to third parties Experience with monitoring network performance and making necessary adjustments Preferred Skills Knowledge of C C Linux OS embedded systems development JavaScript Node JS and routing protocols Security certifications like CISSP CISM GIAC CEH etc Prior experience with packet generators Ethernet WiFi IoT DSL PON and VPN technologies Desired Skills Expertise in configuring and troubleshooting Cisco VoIP phone systems Managing network security with devices like Cisco ASAs SSL VPNs etc Conducting wireless surveys and working with wireless networking technologies Creating and documenting engineering network interoperability test plans Additional Information The ideal candidate should possess a high level of critical thinking problem-solving skills and attention to detail Ability to collaborate with team members to resolve network outages and complex issues efficiently Experience in customer support and handling technical queries effectively Please note that while the job description includes references to specific technologies and vendors we are looking for candidates with a strong networking background and experience in providing technical support for complex network infrastructures

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