Accounts Receivable Caller

21 hours ago

Pune, India Devploy Technologies Full time

Job Description We are looking for a detail-oriented and proactive AR Caller to handle medical insurance claims follow-ups and accounts receivable collections. The ideal candidate should have strong communication skills, knowledge of billing processes, and experience in insurance follow-ups and denial management. If you have experience in revenue cycle management (RCM) and healthcare collections, we'd love to hear from you Roles & Responsibilities - Follow up with insurance companies via phone and email on pending claims. - Investigate and resolve denied or underpaid claims efficiently. - Ensure timely claim submission and resubmission for maximum reimbursement. - Document all interactions with insurance companies in the billing system. - Work with the medical billing team to resolve coding errors and payment discrepancies. - Maintain up-to-date knowledge of insurance policies, coverage, and billing procedures. - Escalate unresolved claims to the appropriate department for further action. - Analyze trends in denials and provide feedback to improve billing processes. - Ensure compliance with HIPAA regulations and healthcare industry standards. - Meet daily and monthly AR collection targets. Requirements & Skills - Proven experience as an AR Caller, Billing Specialist, or in Revenue Cycle Management (RCM). - Strong knowledge of insurance claims processes, denials, and reimbursement guidelines. - Excellent verbal and written communication skills. - Ability to handle high call volumes and meet collection targets. - Proficiency in medical billing software and MS Office applications. - Strong problem-solving and negotiation skills. - Attention to detail and ability to analyze claims for discrepancies. - Bachelor's degree in Finance or a related field (preferred).

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