▷ Only 24h Left Sr. Insurance Associate

Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 20-Aug-2025 Job ID 11807 Description and Requirements Sr Insurance Associate Position Title Sr Associate Reports to Responsibility Level Assistant Manager Supervises NA Location Jaipur Global Grade GG 8 Complexity PID s Load Mapping Position Summary To contribute to the proactive management of claims administered by MetLife providing reassurance to customers through service excellence and accuracy of work whilst developing and maintaining strong relationships with internal and external customers Job Responsibilities Fast Track claims assessment Responsible for the claim assessment decision making and customer communication within agreed controls on fast-track claims Ensure that work is completed to required quality standards within agreed timelines Ensure that claims not meeting fast track criteria are identified and triaged appropriately This role requires the ability to make claim liability decisions within the agreed controls The role holder is expected to demonstrate the ability to review information analyze and be decisive Other Claims assessment Ensure that work is completed to required quality standards within agreed timelines This role requires the ability to make claim liability decisions within the agreed controls The role holder is expected to demonstrate the ability to review information analyze and be decisive Med Fee Authorization Responsible for checking med fee payments raised by the Claims Administrators to ensure timely and accurate payment of all med fees Education Technical Skills Other Critical Requirement Education Bachelor s degree Any Stream or diploma with a minimum of 15 years of education Experience In Years Candidates should have a strong background in Claims management and or administration with 2-3 years experiences Demonstrate a strong customer focus with passion for ensuring the customer receives the right support and solutions Technical Skills Excellent written and verbal communication skills verbal communication limited with UK Ops Team Confident and decisive when analyzing information and determining outcomes Excellent customer service skills Excellent inter-personal skills with the ability to liaise with people at all levels Ability to work efficiently with good attention to detail Accurate and able to demonstrate a high level of organization Ability to multi-task and prioritize workload Self-motivated enthusiastic with a can do attitude Good team player with the ability to work on own initiative A good understanding of compliance legal CBI and FCA regulations full MetLife Corporate training will be provided Other Critical Requirements Like Voice Non-Voice for Insurance Ops Non-Voice Rule non-rule-based decision making domain knowledge extensive customer communication Email only About MetLife Recognized on Fortune magazine s list of the 2025 World s Most Admired Companies and Fortune World s 25 Best Workplaces TM for 2024 MetLife through its subsidiaries and affiliates is one of the world s leading financial services companies providing insurance annuities employee benefits and asset management to individual and institutional customers With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future United by purpose and guided by empathy we re inspired to transform the next century in financial services At MetLife it s Join us