Technical Support

5 days ago

Bangalore, India Mitel Communications Private Limited Full time

This Technical Support Apprenticeship gives you hands-on experience supportingenterprise customers and channel partners in deploying and operating UC products.You will gain skills in: Troubleshooting UC software platforms & applications Supporting hardware endpoints (IP phones, headsets, gateways, SBCs, CPEdevices) Managing system configurations & provisioning Troubleshooting voice, video & collaboration issues Understanding VoIP protocols, SIP signaling, RTP media flow Customer case handling & escalation management Providing step-by-step guidance and ensuring excellent customer experienceSuccessful apprentices may be considered for full-time roles based on performance. Any Graduate

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