Associate- COS Sales- COCO

2 weeks ago

Hyderabad, India upGrad Full time

Job Description What will you be doing - Being a mentor and guide, who potential learners can look up to for career advice. - Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career. - Carrying weekly enrolment/revenue and collection targets. - Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning. - Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management. - Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for - Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. - Hardworking Individuals with high dedication and extreme determination. Experience inEdTech sales would be an advantage. - Rockstar sales performers with proven track records. - Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. - Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritizing tasks and overachieving targets and deadlines. - Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets. - Passion for always delivering the highest levels of customer service. - Basic proficiency in MS Office Suite is required. Desired Characteristics: - Bachelor's Degree - Strong verbal communication skills; ability to manage outcomes through influencing and persuading others - Excellent written communication skills; ability to create effective communication in response to unique situations - Organizational and time-management skills; work under pressure and deliver multiple tasks against competing and tight deadlines. - Strong attention to detail and ability to produce error-free work. - Clear thinker and skilled problem solver.

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