AVD and MS O365 Implementation professional

6 days ago

Hyderabad, India IDESLABS Full time

Job Description - O365 User Migration - Exchange L3/L4 Administration - Office L3/L4 Administration - Carry out improvement plans derived from problem management, Architect and vendor suggestions - Proactive Problem Management - Trend Analysis for Service Improvement Plans - Execute the Change tasks for the Citrix configuration changes and upgrade - configuration changes in multiple environment (Int, QA, DR and Production) - Update incident and change ticket information in ServiceNow ticket management tool - Coordinate with multiple teams for resolving incident and executing change tickets - Suggest improvement in O365, Exchange & Azure from the known issues

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