Business Systems Analyst

Your work days are brighter here At Workday it all began with a conversation over breakfast When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market And when we began to rise one thing that really set us apart was our culture A culture which was driven by our value of putting our people first And ever since the happiness development and contribution of every Workmate is central to who we are Our Workmates believe a healthy employee-centric collaborative culture is the essential mix of ingredients for success in business That s why we look after our people communities and the planet while still being profitable Feel encouraged to shine however that manifests you don t need to hide who you are You can feel the energy and the passion it s what makes us unique Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey Bring your brightest version of you and have a brighter work day here At Workday we value our candidates privacy and data security Workday will never ask candidates to apply to jobs through websites that are not Workday Careers Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not In addition Workday will never ask candidates to pay a recruiting fee or pay for consulting or coaching services in order to apply for a job at Workday About the Team Do what you love Love what you do At Workday we help the world s largest organisations adapt to what s next by bringing finance HR and planning into a single enterprise cloud We work hard and we re serious about what we do But we like to have fun too We put people first celebrate diversity drive innovation and do good in the communities where we live and work Come be a part of something big Workday is embarking on our next growth adventure As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune India This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams If you want to be a part of building something big that will drive value throughout the entire global organisation then this is the opportunity for you You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees About the Role Work closely with business partners to understand business processes goals and gaps Collaborate with Business Technology development teams and other business analysts in the planning prioritisation design development and deployment of new projects system enhancements About You Basic Qualifications Bachelor s degree in Computer Science with Business Management Information Management Systems or related field or equivalent experience required 5 years hands-on Salesforce Business Systems Analyst experience supporting business stakeholders in various groups such as Support Services and Partners on a global enterprise system Salesforce experience required Experience with Sales Cloud Customer Support Territory Management and Communities is strongly preferred End to end implementation experience including project management issue management communication and change management Excellent verbal and written communication skills ability to communicate effectively with different levels within the organisation as well as with business partners and technical teams Strong project management skills including the ability to define the project scope establish a timeline coordinate resources communicate status and manage the delivery of results Solid multi-tasking time management organisation skills with the ability to manage multiple and often changing priorities as well as the ability to adapt to changing business requirements Hands-on experience with reports data management data manipulation and dashboards with the ability to organise information and processes in a logical and efficient manner Demonstrated ability to learn and embrace new technologies applications and solutions Other Qualifications Must be a good team player and a quick learner Excellent oral and written communication skills Capable of interacting with technical and functional teams and communicating challenges and risks Strong sense of accountability taking ownership over projects and responsibilities and resolving issues proactively Our Approach to Flexible Work With Flex Work we re combining the best of both worlds in-person time and remote Our approach enables our teams to deepen connections maintain a strong community and do their best work We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half 50 of our time each quarter in the office or in the field with our customers prospects and partners depending on role This means you ll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter Are you being referred to one of our roles If so ask your connection at Workday about our Employee Referral process