▷ Immediate Start Admission Manager

Key Responsibilities Below are the major duties and responsibilities expected of the Admission Manager: 1. Strategic Planning & Enrollment Management - Develop an annual admissions plan aligned with the University’s strategic goals, academic programme growth and demographic targets. - Set admission targets (undergraduate, postgraduate, international, domestic, reserved categories) and monitor progress. - Forecast demand, analyze market and demographic trends to anticipate changes (e.g. competition, regulatory, student preferences). 2. Admissions Operations & Process Management - Oversee the full admissions cycle: from enquiry, application, document verification, eligibility assessment, admission offer, to enrollment. - Ensure the admissions process is efficient, user‑friendly, transparent, and with high service quality (communications, turnaround times). - Manage the selection criteria for different programs (merit, entrance tests, interviews where relevant). - Ensure proper record keeping, data integrity, and use of systems (admission portal / CRM / ERP). 3. Outreach, Marketing & Student Recruitment - Lead student recruitment efforts: school visits, open houses, webinars, educational fairs, online/offline counselling. - Collaborate with marketing/communications to develop campaigns (digital, print, social media) to promote programmes. - Build relationships with feeder schools, coaching institutes, educational agents, alumni, community organizations. - Coordinate international recruitment (if applicable): agents, foreign school partnerships, virtual fairs, visa‐process guidance. 4. Stakeholder Management & External Relations - Liaise with internal stakeholders: academic departments, finance, registrar, scholarships office, student affairs, etc. - Handle interactions with parents, prospective students, school counsellors. - Maintain external relationships: education boards, government/regulatory bodies, accrediting agencies. 5. Team Leadership & Staff Development - Lead, supervise, motivate, and manage the admissions team (counsellors, officers, administrative staff). - Assign roles & responsibilities; track performance, provide feedback; identify training and development needs. - Promote a culture of customer‑service, continuous improvement, and accountability. 6. Data & Analytics / Reporting - Implement and maintain systems (CRM or admission management software) to track applicant pipelines, conversion rates, dropouts, and admission funnel metrics. - Analyse data and metrics to identify bottlenecks, areas for improvement, successes, and ROI of recruitment efforts. - Prepare regular reports/dashboards for senior management (on application numbers, yield, diversity, financials, etc.). 7. Policy, Compliance & Quality Assurance - Ensure admissions policies comply with University regulations, national regulatory bodies, reservation / affirmative action norms, accreditation requirements. - Maintain integrity, fairness and confidentiality in all admission decisions and handling of applicant data. - Review and update admissions policy as required. 8. Customer Experience & Student Support - Ensure prospective students and parents have a positive experience: clear communication, timely responses, transparency. - Manage grievance/complaint systems for admission‐related issues. - Ensure guidance on scholarships, fee structure, financial aid, visa/immigration (if relevant). 9. Budgeting & Resources Management - Prepare and manage budgets for admissions & recruitment activities. - Optimize resource utilisation: staff, marketing spend, outreach travel, promotional materials. Qualifications & Experience Here are the typical qualifications and experience desirable: - Master’s degree in Education, Business Administration, Marketing, Management, or related field. (Additional qualifications/certifications relevant to higher education administration are a plus.) - Significant experience in admissions / enrollment management in higher education (ideally 7‑15 years, with at least some in a leadership role). - Experience with international admissions or recruiting students from diverse backgrounds is advantageous (if the role includes that). - Demonstrated experience with CRM / admissions management systems, data analytics / reporting. - Strong understanding of the Indian higher education regulatory environment, reservation policies, accreditation, and possibly international education systems. Skills & Competencies Desired skills include: - Excellent strategic planning, organizational and project management abilities. - Strong leadership, ability to motivate teams. - Excellent communication skills: verbal, written, presentation; comfortable interacting with diverse stakeholders (students, parents, school counsellors, academic staff). - Customer‑centric mindset; service orientation. - Analytical, data‑driven, ability to interpret metrics and take action. - Marketing mindset: comfortable with digital marketing, branding, outreach campaigns. - Ability to multitask, manage timelines and deadlines, work under pressure. - Integrity, fairness, professionalism. Working Conditions - Office‑based role with standard working hours; but may involve travel (for school visits, fairs, outreach) and some evening/weekend work (events, webinars). - Fast‑paced environment, often with peak periods (application deadlines, entrance exams etc.).