Guest Experience Expert

5 days ago

Mahabaleshwar MH IN Marriott International Full time

Additional Information Job Number25199180 Job CategoryRooms Guest Services Operations LocationCourtyard by Marriott Mahabaleshwar 19 B Metgutad Panchgani-Mahabaleshwar Road Mahabaleshwar Maharashtra India 412806 ScheduleFull Time Located Remotely N Position Type Non-Management POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and experience that is memorable and unique Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay They are empowered to move about their space and do what needs to be done Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience No matter what position you are in there are a few things that are critical to success - creating a safe work place following company policies and procedures maintaining confidentiality protecting company assets upholding quality standards and ensuring your uniform personal appearance and communications are professional Guest Experience Experts will be on their feet and moving around stand sit or walk for an extended time and taking a hands-on approach to work move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance Doing all these things well and other reasonable job duties as requested is critical for Guest Experience Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education High school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification None At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Courtyard we re passionate about better serving the needs of travelers everywhere It s what inspired us to create the first hotel designed specifically for business travelers and it s why the Courtyard experience today empowers our guests no matter the purpose of their trip We re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve - all while having fun In joining Courtyard you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you

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