Immediate Start Junior Academic Counsellor

3 weeks ago

Chengannur KL IN Triedge Solutions Full time

Position Junior Academic Counsellor Location Chengannur Key Responsibilities KRAs Academic Counselling Advise students on course selection and academic planning Explain academic policies curriculum structure and graduation requirements Student Support Engagement Conduct one-on-one or group counselling sessions Assist students facing academic challenges and provide motivational support Follow up with students to ensure ongoing engagement and academic success Lead Generation Conversion Generate and follow up on leads from inbound enquiries referrals and outreach Counsel and guide prospective students toward enrollment Maintain lead data and coordinate with admissions for conversions Digital Marketing Support Collaborate with the marketing team to promote academic programs through digital channels Support digital marketing campaigns via email social media and webinars Assist in creating or sharing content for student engagement blogs posts etc Participate in online student engagement activities like webinars or virtual fairs Progress Monitoring Reporting Track academic performance and progress of students Maintain detailed records of counselling sessions and outcomes Identify at-risk students and escalate to senior counsellors when necessary Communication Follow-ups Maintain timely communication with students and prospective leads via calls emails and chats Address academic concerns and provide necessary guidance or referrals Ensure regular follow-ups for lead nurturing and student retention Administrative Support Coordinate schedules documentation and counselling logistics Assist in planning and organizing orientation sessions and academic workshops Collaboration Teamwork Work closely with faculty academic coordinators admissions and marketing teams Participate in regular team meetings and staff development programs Key Performance Indicators KPIs Number of students counselled weekly monthly Student satisfaction scores and feedback ratings Improvement in academic performance of counselled students Accuracy and timeliness of counselling records and documentation Response time to student queries and leads Participation in workshops orientation programs and student activities Contribution to student retention and engagement Number of leads generated and followed up Conversion rate of leads enquiries to enrolled students Digital marketing campaign involvement webinars content support social media posts Engagement and traffic generated from digital outreach e g webinar attendance social media reach Collaboration effectiveness with internal teams academic admissions marketing Teaching skills or experience in providing training is a strong plus Job Types Full-time Fresher Pay 10 000 00 - 13 000 00 per month Benefits Cell phone reimbursement Work Location In person

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