Study Abroad Counsellor

3 days ago

Delhi, India Study Smart Full time

Company Description Study Smart is a trusted partner in navigating global education, specializing in providing personalized guidance for students aspiring to study abroad. With a presence in cities like Delhi, Pune, Mumbai, Nashik, and Hyderabad, Study Smart has successfully guided over 6,000 students to top universities across 12 countries. Our certified and highly trained counsellors, coupled with our connections to prestigious universities and government educational agencies, ensure students receive informed and empathetic support. Study Smart is also a leading IELTS training institution with over 14 years of experience and has trained more than 14,000 students, both online and offline. Our team comprises individuals with personal experience studying and living abroad, offering unique insights and tailored assistance to our students. Qualifications & Experience · Bachelor’s or Master’s degree (any field). · 1–3 years of experience in counseling, admissions, or study abroad services (mandatory). · Knowledge of IELTS/TOEFL is required. · Must have end-to-end knowledge of at least 2 countries (UK/USA/Australia/NZ/Germany/Dubai/Ireland). Skills We’re Looking For · Strong verbal & written communication to interact with students, parents, and partners. · Ability to guide students through the entire admission and visa process. · University/course profiling, SOP/CV/LOR review, and application management. · Organized, detail-oriented, and able to handle multiple deadlines. · Good knowledge of CRM tools, MS Office, and digital communication. · Proactive, empathetic, and solution-oriented approach. · Team player with a target-driven mindset. Key Responsibilities · Convert qualified leads into student enrollments through effective counseling. · Deliver counseling sessions and explain suitable university/course options. · Guide students in preparing SOPs, CVs, LORs, and required documents. · Manage application submissions, track progress, and resolve issues with universities. · Advise students on scholarships, fee payments, and finalizing admissions. · Provide complete visa counseling and documentation support. · Promote value-added services (loans, forex, accommodation, insurance, flights). · Maintain student data, follow-ups, and communication records in CRM. · Attend education fairs, admission days, and student engagement events. · Participate in training sessions and stay updated on country-specific knowledge.

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