System Development Engineer

DESCRIPTION Imagine being a part of an agile team where your ideas have the potential to reach millions Picture working on consumer-facing products where every single team member is a critical voice in the decision-making process Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up Welcome to Amazon Mesa where ideas are born and come to life Everyone on our team has a meaningful impact on product features new directions in Mesa streaming and customer engagement We are looking for new team members across a variety of job functions including software engineering development marketing design ops and more Come join us as we continue to make history by launching exciting new projects Our team is focused on building a personalized curated and seamless Mesa experience We want to help our customers discover up-and-coming artists while also having access to their favorite established Mesaians We build systems that are distributed on a large scale spanning our Mesa apps web player and steaming-forward engagement Amazon Mesa offerings are available in countries around the world and our applications support our mission of delivering Mesa to customers in new and exciting ways that enhance their day-to-day lives Come innovate with the Amazon Mesa team Key job responsibilities Provide Infrastructure support of incoming system tickets including extensive troubleshooting tasks with responsibilities covering multiple products features and services Work on maintenance driven coding projects primarily in Java and AWS technologies Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more Digital products or components Improve Retail Mesa infrastructure operational performance and stability Participate in designs code and procedures reviews Identify opportunities arising from technical discussions and do the technical trade-offs Troubleshoot research root causes thoroughly resolve defects Drive Company Wide Campaigns with Support and Engineering teams and drive it to closure Keep the Compliance risks for Retail Mesa systems under control Drive large scale projects such as migration to native Pipeline Automation and drive it to closure We are open to hiring candidates to work out of one of the following locations Chennai TN IND About the team The Mesa team enables other Amazon businesses to move faster by providing tools and solutions to common problems with a notable focus on ensuring vendors and content providers are paid globally If you are ready to be part of a global program and work hard to help many Amazon teams succeed in this mission this position is right for you We offer a creative fast paced innovative work environment where you ll be helping drive a key part of Amazon s innovation on behalf of vendors and content providers across the globe The Mesa team builds reusable software for a multitude of Amazon businesses including Kindle Amazon Video Amazon Music and more You ll work directly with engineers product managers leadership customers and other stakeholders from these various businesses to address issues in our space that have some of the highest customer pain points BASIC QUALIFICATIONS - Experience in automating deploying and supporting infrastructure - Experience programming with at least one modern language such as Python Ruby Golang Java C C Rust - Experience with Linux Unix PREFERRED QUALIFICATIONS - Experience with CI CD pipelines build processes Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner