[04/11/2025] Service Now Developer

3 weeks ago

Bengaluru, India N Consulting Global Full time

Job Description - Candidate should have min 3 + yrs of experience in CSM implementation and Total Experience should be more than 6+ Yrs - Develop and implement ServiceNow CSM solutions in alignment with client needs. - Lead technical solution design sessions and contribute to process improvement and documentation within the CSM domain. - Design, code, and troubleshoot applications within the ServiceNow platform, focusing on CSM modules. - Manage the platform and infrastructure, ensuring the smooth operation of Customer Service Management processes. - Provide advanced support for ServiceNow CSM, including troubleshooting, bug fixes, and root cause analysis. - ServiceNow Scripting Development implementation - Experience in UI Pages/Macros, Menus, Workspace, Workflows, Flow designers, Flow Actions, Integration Hub, Spokes, REST/SOAP API Solutioning - Experience in Service Catalogue, Knowledge Management, Scoped Applications. Experience in Reporting Performance Analytics - Experience in Service Portal with JavaScript, Bootstrap, HTML, Server-Side Scripting Style Sheets - Experience in Application Development on ServiceNow, Experience in App Designer, Application Scope Access Controls - Experience in UI Scripts, UI Policies, UI Policy Actions, Variables, Variable Sets, Business Rules, Script Includes, Glide System, Glide AJAX - Knowledge of ServiceNow OOTB APIs, ServiceNow best practices - Candidate is expected to be good in English communication in Both verbal and written - Candidate should be self-driven and individual contributor having min dependency on other team members as this will be Agile based execution model - Candidate should be aware of Agile Project Execution Methodologies and Ceremonies and processes followed in Agile. - Candidate should have good understanding on overall development processes and quality processes followed with in development processes.

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