Talent Acquisition Operations

Career Category Human ResourcesJoin Amgens Mission of Serving PatientsAt Amgen if you feel like youre part of something bigger its because you are Our shared missionxe2x80x94to serve patients living with serious illnessesxe2x80x94drives all that we do Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives Our award-winning culture is collaborative innovative and science based If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team Join us and transform the lives of patients while transforming your career Talent Acquisition Operations Technology ManagerWhat you will doLets do this Lets change the world In this vital role you will play a critical role in optimizing and advancing our talent acquisition technologies and processes This role focuses on the implementation adoption and troubleshooting of talent acquisition platforms training team members ensuring compliance supporting data-driven decision-making and aligning recruitment processes with system capabilities Key ResponsibilitiesAct as the main point of contact for the India recruitment team on platform and process-related inquiries Troubleshoot Tier 1 system issues with Paradox ServiceNow Workday and Eightfold CRM and bring up higher-level issues to appropriate support teams Conduct weekly Hiring Manager Info Sessions and Open Office Hours to support technology adoption and effective system use Analyze weekly open requisition reports to identify hiring managers requiring targeted support Collaborate with the Global TA Tech Platform Lead to test Workday country-level and global enhancements Partner with cross-functional teams to gather requirements for India-specific Workday Recruiting enhancements Develop process guides and training materials for global and country-specific enhancements across talent acquisition platforms Assess local legislation impacting recruiting processes to maintain compliance in India Collaborate with the central TA Operations team on global roadmap initiatives as needed Provide data analytics and reporting support for recruitment and hiring efforts in partnership with local HR and Talent Acquisition leadership Administer and support the Talent Referral Program What we expect of youWe are all different yet we all use our unique contributions to serve patients Basic Qualifications Doctorate degree ORMasters degree and 4 to 6 years of recruiting experience ORBachelors degree and 6 to 8 years of recruiting experience ORDiploma and 10 to 12 years of recruiting experiencePreferred Qualifications Experience in Talent Acquisition Operations HR Technology Data Analytics or Lifesciences Biotech Pharmaceutical industries Demonstrated expertise in implementing and driving adoption of talent acquisition technologies such as Workday ServiceNow Paradox or Eightfold CRM Hands-on experience in recruiting or sourcing including working with professional and management-level talent Proficiency in troubleshooting and resolving technology-related issues and providing strategic input on system enhancements Experience designing and delivering comprehensive training programs to enable effective system use and process adoption Solid knowledge of global and country-specific recruitment compliance requirements Advanced analytical skills with experience developing and interpreting recruiting metrics and dashboards to guide decision-making Proven ability to collaborate effectively across cross-functional teams and build relationships with key collaborators at all organizational levels Strong written and verbal communication skills with the ability to produce clear concise training and process documentation Familiarity with AI-driven sourcing technologies and Applicant Tracking Systems ATS particularly Workday What you can expect of usAs we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive benefits to our collaborative culture well support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Apply now for a career that defies imaginationObjects in your future are closer than they appear Join us careers amgen comAs an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients Together we compete in the fight against serious disease Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation