Program Specialist Iii
3 days ago
We are seeking a detail-oriented and proactive GSO Agent Experience Associate to support product incubation testing and tool adoption efforts within Global Services Operations This role is responsible for ensuring internal tools are tested effectively adopted smoothly and continuously optimized based on frontline feedback and performance data The ideal candidate thrives at the intersection of operations product testing and stakeholder engagement What the Candidate Will Need Bonus Points What the Candidate Will Do Incubation UAT Support Lead and coordinate user acceptance testing UAT and incubation for new tools and features Ensure alignment between tool functionality and agent workflows through structured testing protocols Hawk Testing Efficacy Measurement Manage Hawk testing initiatives to validate tool performance in real operational environments Synthesize test results and provide actionable insights to inform go no-go decisions and enhancements Feedback Loop with GDX Maintain an ongoing feedback channel with the GDX Global Digital Experience team and other product partners Aggregate agent and operations feedback to influence tool improvements and future iterations POD Engagement Collaboration Actively participate in PODs cross-functional engagement groups to advocate for agent needs Share updates collect insights and support change management efforts within each POD Regional Tool Adoption Tracking Track regional tool rollout and adoption across markets Identify adoption barriers and collaborate with stakeholders to improve engagement and utilization Tool Performance Metric Impact Monitor key performance indicators KPIs related to tool usage and agent experience Assess the impact of new tools on operational metrics such as efficiency quality and customer satisfaction Basic Qualifications 3-4 years of experience in operations product enablement or UAT-related roles Familiarity with service operations and agent workflows Strong analytical skills with experience interpreting tool performance and feedback data Excellent communication and cross-functional collaboration abilities Experience with global teams and regional rollouts is a plus Strong task management analytical reporting and project file creations and be able to present to senior leaders Preferred Qualifications Project Management BPO Experience Uber s mission is to reimagine the way the world moves for the better Here bold ideas create real-world impact challenges drive growth and speed fuelds progress What moves us moves the world - let s move it forward together Offices continue to be central to collaboration and Uber s cultural identity Unless formally approved to work fully remotely Uber expects employees to spend at least half of their work time in their assigned office For certain roles such as those based at green-light hubs employees are expected to be in-office for 100 of their time Please speak with your recruiter to better understand in-office expectations for this role Accommodations may be available based on religious and or medical conditions or as required by applicable law To request an accommodation please reach out to Uber is proud to be an equal opportunity workplace We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran Status or any other characteristic protected by law
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Data Analyst Iii
2 weeks ago
Gurgaon, Haryana, India RELX Full timeData Analyst III Would you like to be part of a team that delivers high-quality software to our customers Are you a highly visible champion with a can do attitude and enthusiasm that inspires others About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk Within our government vertical our solutions assist government...
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Sales Consult Iii, Services
2 weeks ago
Gurgaon, India Hewlett Packard Enterprise Full timeSales Consult III, Services This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** Sales Specialists & Consultants are product, services, software or solution specialists that are responsible for leading pursuit in their assigned focus areas. Collaborates with and supports...
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Global Benefits Specialist
7 days ago
Gurgaon, Haryana, India Cielo Full timeCompany Description Are you ready to accelerate your career Join Cielo as a Global Benefits Specialist A career at Cielo will give you the opportunity to work with the industry s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above We create...
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[07/11/2025] Technical Solutions Cons Iii
3 weeks ago
Gurgaon, Haryana, India Hewlett Packard Enterprise Full timeTechnical Solutions Cons III This role has been designed as Onsite with an expectation that you will primarily work from an HPE partner customer office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they...
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Senior Quality Ops Specialist
1 week ago
Gurgaon, Haryana, India Lutech Resources Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionJob Overview:The Senior Quality Ops Specialist uses best practices and knowledge of internal or external issues to improve the Operations discipline within McDermott. They will act as a resource for colleagues with less experience and share their conceptual and practical expertise in the Operations discipline. They solve complex problems and use...
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Global Benefits Specialist Template
2 weeks ago
Gurgaon, Haryana, India Cielo Full timeCompany Description Are you ready to accelerate your career Join Cielo as a Global Benefits Specialist A career at Cielo will give you the opportunity to work with the industry s smartest people and to take ownership of your success Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above We create...
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BIM Specialist III
7 days ago
Gurgaon, Haryana, India AECOM Full time ₹ 5,00,000 - ₹ 12,00,000 per yearCompany Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...
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BIM Specialist III
4 days ago
Gurgaon, Haryana, India AECOM Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...
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Tele Sales Specialist
3 days ago
Gurgaon, Haryana, India Inwoin Full timeWe are looking for an experienced and self-driven Telesales Representative to join our Sales team As a Telesales Representative you will be responsible for generating calls to potential customers to achieve your Sales Telesales Representative should be well organised Energetic Creative and Ready to Work in a Fast-paced Dynamic environment We expect to...
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Gurgaon, Haryana, India Artemis Medicare Full time ₹ 2,50,000 - ₹ 7,50,000 per yearProject Technical Support-III (Contractual Job)Education: Virology/Biotechnology/Microbiology / Life Sciences or related fields with first division both at Graduate & Post Graduate Level. National Level Fellowship Qualified (GATE/NET-JRF/DBT-JRF) will be preferred.Job Discription:Virology assays to include but not limited to titration by plaque assayCell...
