Application Associate

2 weeks ago

Pune, India Quantean Full time

Job Description Qualifications & Experience - Bachelor's degree in any discipline. - 02 years of experience in counselling, admissions, or customer service (Freshers with strong communication skills may apply). - Familiarity with study abroad processes, applications, or visa procedures is an advantage. Skills & Competencies - Strong verbal and written skills for student, parent, and universityinteraction. - Ability to understand student needs and provide relevant guidance. - Skilled in application reviews, SOP/CV editing, and university shortlisting. - Responsive, empathetic, and solution-oriented approach. - Strong time management, CRM proficiency, and MS Office skills. - Team player, open to learning, and capable of working under deadlines. - Ability to support events, fairs, and student promotions. - Familiarity with study abroad processes, applications, or visa procedures is an advantage. Key Responsibilities - Act as liaison between counselors, students, and parents; respond promptly to queries via phone, WhatsApp, and email. - Attend refresher/university training sessions to stay updated. - Drive student participation in Admission Days and Education Fairs through calling and engagement. - Maintain accurate student data, follow-ups, and records. - Coordinate gifting at Offer and Visa stages. - Assist in IELTS bookings and review processes. - Attend sessions with counselors, capture notes, and manage follow-ups. - Collaborate with counselors to prepare personalized university/course options. - Guide students on document submission; review/edit SOPs, CVs, LORs. - Compile and submit applications; monitor status and escalate delays. - Draft emails, track acknowledgments, and offer letters. - Update students, assist in scholarship applications. - Guide students on timely fee payments. - Support visa processes, financial planning, and loan options. - Share curated housing options with students. - Collect/process CAS, COE, i20; support visa forms and interviews. - Assist with insurance, travel, and pre-departure kits. - Track student success, gather testimonials, and update CRM. - Work with internal teams to resolve student issues and ensure a seamless journey. Job Types: Full-time, Permanent Benefits: - Cell phone reimbursement - Health insurance

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