Data Center Engineering Operations Engineer, Hyd-infinity

Description AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure In other words we re the people who keep the cloud running We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on We work on the most challenging problems with thousands of variables impacting the supply chain - and we re looking for talented people who want to help You ll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles You ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers And you ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion Amazon is expanding the Data Center management team in India This position serves as the primary operational resource to support ADSIPL within its owned and operated Data Centers in India This position will provide a central point of ownership and accountability for the overall hands-on management of the Mechanical Electrical M E and across ADSIPL s portfolio of Data Centers in India This position will be responsible for the overall operation and maintenance of the critical infrastructure supporting IT operations within the Indian Data Center space It will also include event management incident management problem management change management and cost contract management In addition this will include the relationship management with the landlords critical facility vendors Data Center Construction team Data Center Operations team Technical Program Managers Security team and Logistics team in India The position will require 24x7 on-call scheduled weekend work support and rotational shift The location for this job to be discussed as there may be opportunities in several India locations Key job responsibilities Following are the primary responsibilities but not limited to of Data Center Engineering Operations DCEO Engineer Operations and Maintenance Ownership of all Data Center changes events incidents problems from beginning to end as well as overseeing the completion of post-mortems root cause analysis and follow-up resolution actions Responsible for ensuring maintenance repairs of site-critical facility infrastructure or a Data Center are planned and executed to the best interest of the business Responsible for Asset and Inventory management Develop and maintain method statements standard operating procedures emergency response procedures preventive maintenance programs and all technical documentation Ensure standardization and consistency with best-in-class operating practices Technical Writing Skills and Automation Develop a complete deep knowledge of the design intent operational alternatives and contingency plans related to all Data Center systems Manage the engineering aspects of the Data Centers related to financial and cost control code and regulatory compliance personnel management staff training and development Health Safety local statutory requirements environmental and energy management Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA s and KPI s Communicate operating philosophies technical information objectives and expectations to Amazon personnel and to the vendor critical facilities management teams Providing hands on facility support where required e g installation of new equipment decommissioning of equipment replacement of faulty equipment internal audits etc Oversee technical compliance auditing and the effective and timely close out of corrective action plans Perform annual operational reviews with a focus on compliance with the Amazon standards and all applicable regulatory requirements Audits Manage the development and delivery of the portfolio of Energy Environmental Management Programs Keep abreast of Data Center industry innovation Incident and Emergency Response o Reviewing incident reports documenting periodic trend summaries and providing updates and recommended actions to management o Managing information flow during incidents while providing regular updates to management o Manage and coordinate with vendors to resolve any incidents during emergency situations This may require to physically be dispatched on to site to investigate and resolve the issue o Ensure 24 7 shift operations in safe secure manner without availability impact A day in the life Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements SLA Perform rack installs rack decommissioning and facility management Provide operational readings and key performance indicators to make sure uptime is maintained Responsible for the on-site management of contractors sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures local legislation Perform and oversee maintenance and operations on all electrical mechanical and fire life safety equipment within the data center o Work schedule changes depending on specific site needs Shifts can be up to 12-hours and may rotate on a predefined schedule Some locations have on-call rotations About the team Diverse Experiences AWS values diverse experiences Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply If your career is just starting hasn t followed a traditional path or includes alternative experiences don t let it stop you from applying Why AWS Amazon Web Services AWS is the world s most comprehensive and broadly adopted cloud platform We pioneered cloud computing and never stopped innovating - that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses Inclusive Team Culture AWS values curiosity and connection Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique Our inclusion events foster stronger more collaborative teams Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do Mentorship Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer That s why you ll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional Work Life Balance We value work-life harmony Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture When we feel supported in the workplace and at home there s nothing we can t achieve in the cloud Basic Qualifications - 1 years of data center or mission critical facilities example hospital military facility public safety facility etc experience - Bachelor s degree - High school or equivalent diploma - Knowledge of mission critical systems data centers hospitals power plants military facilities etc - Bachelor s degree in engineering or equivalent or experience from a technical internship - 2 years of Amazon experience or experience in technical support in a distributed computing environment that includes supporting end user desktop applications and tools Preferred Qualifications - 1 years of electrical or mechanical experience - 1 years of operations and on-call support for data center facilities mission critical plants or production facilities or 1 years of data center engineering experience - Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds transformers switchgear VFI Class UPS DRUPS PDUs ATS STS SLA VRLA batteries and associated systems diesel gas turbine generators and related fuel systems Surge Suppression Active Harmonic Filtering battery monitoring systems branch circuit monitoring systems or SCADA systems - Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAC units Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner