Senior Associate, Specialist, Product Sales

Business Function Global Transaction Services GTS comprises of Cash Trade Securities Services and Fiduciary Services In an increasingly borderless world marked by burgeoning trade flow expertise in trade finance services is an invaluable asset With cash the lifeblood of every company so too is a good understanding of how to manage these cashflows Trade Finance together with Cash Management is the mainstay of GTS and is extended to SME and corporate clients for their local and cross-border financial transaction needs In Cash Trade you will be part of the product management team that provides seamless and cost-effective solutions to customers Whether it is through conducting market research or by enhancing a product or system s features to meet customers needs you will have every opportunity to shape the business You will also be exposed to a myriad of Trade and Cash Management products through various marketing campaigns and joint visits with our relationship managers Job Purpose As the India Securities Fiduciary Services Sales Manager you will be responsible for Custody Derivative Clearing Professional Clearing Member PCM role in India and IFSC-GIFT This would be an individual role The individual will have to collaborate closely with external stakeholders across Clients SEBI RBI IFSCA Exchanges Depositories Clearing Corporations Custodians The individual will also have to collaborate closely with internal stakeholders across relationship FIG IBG Group SFS Compliance Legal FCSS Operations Sales and Client Management teams The industry is embarking on a period of significant change innovation and new business opportunities and DBS India is looking to play a leadership role The role will report directly to the India Sales Head - Securities and Fiduciary Services Key Accountabilities 1 Developing and driving the vision and Sales Client Management strategy 2 P L Management 3 Partner with the business to drive revenue and profitable growth 4 Own product commercials for across Custody PCM in both India and IFSC-GIFT 5 Partner with IBG to drive Sales business and manage clients 6 Provide market insights to drive development and competitive positioning of the product 7 Lead the development and execution of the India custody Sales strategy including ongoing priorities and alignment with Indian regulatory changes and Group guidelines 8 Identify areas of improvement and pass the communication to Product Team 9 Explore new business opportunities that help to shorten the chain of custody drive efficiency and reduce risk 10 Participate in Industry groups across the region to drive market leadership and change 11 Partner with clients and industry participants to drive and deliver value added products 12 Collaborate on commercial topics with key stakeholder and business partners across functions including legal risk and compliance 13 Source new business of FPIs AIFs FDIs FVCIs MF Insurance covering Custody and PCM Derivative Clearing business etc 14 Achieve high satisfaction ratings in client due-diligence visits surveys and market surveys 15 Support custody product owner and - Securities and Fiduciary Services Financial Institutions Sales Client Management in revenue-engineering activities 16 Monthly marketing event with intermediary channels Job Duties and Responsibilities 1 Source business for new FPIs FDIs FVCIs MF Insurance AIFs covering Custody and PCM Derivative Clearing business through engagement with own connect and intermediary channels such as brokers law firms tax consultants fund administrators Trustees etc 2 Ensure that all Service Level Standards agreed with various units and clients are met with high levels of integrity and professionalism 3 Set-up monthly marketing events with intermediaries to build traction and source new business 1 Prepare and disseminate custody circulars on market developments operation changes regulatory securities industry updates Incumbent should be seen by the clients as their person in India as they normally would not have a local presence 2 Prepare marketing and sales pitch on DBS SFS Capabilities to promote in IFSC-GIFT for inbound and outbound investments 3 Sourcing of new clients for Custody and PCM business 4 Participate in RFPs to enable bank source Custody and PCM mandates from large clients 5 On boarding of client in coordination with the relationship team and operations team 6 Establish good working relationship with reputed FI clients 7 Establish profile of the Bank as a Best Custodian in India Undertake frequent competitor analysis so that DBS Custody and Clearing offering is in line with competing banks Also identify local promotional activities which will help reinforce DBS Custody brand 8 Develop and implement customer centric services products by understanding market dynamics customer segmentation mapping competition matrix Continuously analyze and update competition matrix 9 Conduct marketing events on monthly basis for intermediaries 10 Ensure prompt responses to clients queries 24-hr turnaround acknowledgement 11 Work with the client on account structure so that the account registration process with SEBI is smooth 12 Manage fee structure create opportunities for income generation and minimize revenue leakage 13 Liaise with client on the account opening document requirements 14 Ensure that the transition of new business is smooth 15 Offer innovative solutions to provide clients with value-added services in consultation with product operations 16 Prepare responses to issues and presentation slides for clients service reviews and due diligence visits 17 Keep abreast of market developments and keep the clients updated on the same Experience Custody and PCM functions Sales Problem solving management and Leadership skills Customer Business Focus Teamwork Collaboration Change Innovative Skills Proven track record of working with large complex clients and establishing strong partnerships at all levels Education Preferred Qualifications 1 Good university degree or equivalent majoring in Business Administration Financial Accounting Science Engineering or equivalent with some financial banking experience preferred 2 Degree in Securities Law is preferable 3 Should be street smart with good communication skills Work Relationship Good market and regulatory knowledge of FPI regulations AIF regulations Foreign Investment regulations FEMA Securities regulations Custody and PCM business DBS India - Culture Behaviors Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers Reduce Complaints Build Pride and Passion to Protect Maintain and Enhance DBS Reputation Enhance Knowledge Base Build Skill Sets Develop Competencies Invest in Team Bu ilding Motivation through Ideation Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and Integrity