Client Servicing

2 weeks ago

Mumbai, India Talent Corner Full time

1. Investor service done through correspondence, telephone calls, emails and OTCvisits (on the counter visits)2. Ensuring that all responses given to investors complete and accurate so that repeatcases are avoidedKey Responsibilities Respond to investor queries via phone calls, emails, letters, and OTC visits promptly and accurately. Ensure that all investor communications are complete, precise, and documented to prevent repeat queries. Maintain proper records of interactions, queries, and resolutions in internal systems. Provide guidance to investors regarding account statements, transactions, and services offered. Coordinate with internal teams (operations, accounts, and compliance) to resolve complex queries. Follow standard operating procedures (SOPs) for investor communication and grievance handling. Update investors on relevant notifications, account updates, and service-related information. Escalate unresolved issues to senior team members while keeping the client informed.Skills & Competencies Required Excellent communication skills (verbal and written). Good interpersonal skills and a client-focused approach. Detail-oriented, organized, and methodical in maintaining records. Basic computer knowledge (MS Office, email handling, and data entry). Ability to work under supervision and follow established procedures. Eagerness to learn about investment products and client servicing.More information about this Client Servicing / Fresher JobPlease go through the below FAQs to get all answers related to the given Client Servicing / Fresher jobWhat are the job requirements to apply for this Client Servicing / Fresher job position? Ans: A candidate must have a minimum of 0 to 3 year experience as an Client Servicing / Fresher What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Client Servicing / Fresher is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Client Servicing / Fresher position? Ans: There are immediate 1 job openings for Client Servicing / Fresher in our Organisation. B.Com, BA, BBA/BBM

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