
Customer Service Representative Jobs Opening in For a Client of TeamLease Digital at PuneLess
3 weeks ago
Job Responsibilities / Authorities• Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool• Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes• Walk customers/ Provide navigational support on self service portal• Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines• Place outbound calls to customers when required in line with Client / Company guidelines• Work productively whilst maintaining exceptional call/data quality standards in line with targets• Contribute to the team through open and regular communication with peers / supervisors• Adhere to all company or departmental policies and procedures (personnel and operational)• Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process• Maintain regular and punctual attendance in line with company policies and procedures• Minimise customer complaints and escalations by providing exceptional service and call control
12th Pass (HSE), Any Graduate
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Pune, India For a Client of TeamLease Digital Full timeDetailed JDOverall, Purpose of Job• Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.• Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats• Follow standard procedures for proper escalation...
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Pune, India For a Client of TeamLease Digital Full timeEssential Responsibilities: -Service and material Coordination:Customer communication - acceptance of e-mails and phone calls for service inquiries and spare parts processing – with national and international, internal and external customers and channel partners.Creation and tracking of quotes for service requests.Order entry of spare parts / service...
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Pune, India For a Client of TeamLease Digital Full timeResponsibilities will include:Receive, log, and manage calls from internal staff via telephone, email, chat, and web submissions regarding IT issues and questionsResolve as many calls as possible and adhere to standard KPIsPerform password resets and account unlocks on Active Directory user accounts.Gather and record all relevant issue details to submit for...
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Pune, India For a Client of TeamLease Digital Full timeEnsure management of your team both in its objectives and in performance evaluation while promoting team spirit, dialogue/communication, breaking down barriers between SFM professions and staff involvement. Define, negotiate, and control the budget for your department (costs, investments, resources, etc.), based on validated staffing and workload forecasts,...
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Pune, India For a Client of TeamLease Digital Full timePSI (Product & Service Information)Assistance with general and technical questions related to any Cummins product or service including diagnostic support for certified Cummins repair locationsIntermediate (familiar to proficient) understanding of Cummins products (engines, power generators, components, marine products, high horsepower products, Dodge...
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Pune, India A client of teamlease Full timeExpert in building robust/fast Android applications, experience in caching, good architecture, etc.Must have knowledge of Kotlin and develop applications using Kotlin.Expert in implementing web services / XML - Applicants must ideally have commercial experience in delivering a rich media or communications application development for Android.Strong logical,...
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Pune, India For a Client of TeamLease Digital Full timeMust:• Experience of 3-7 years in Supplier Quality/Quality• Competent in Supplier Quality concepts and Quality tools• Direct experience on APQP,PPAP and Non-Conformance handelling (CAPA) - Through direct Supplier contact. Ensures supplier uses correct quality tools and meets AIAG requirements while executing Global PPAPs and Annual Layout work for all...
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Pune, India A client of teamlease Full timeJob Responsibilities• Implement and maintain Django-based applications• Use server-side logic to integrate user-facing elements.• Develop software related to asset management• Write and implement software solutions that integrate different systems.• Identify and suggest various opportunities to improve efficiency and functionality.• Coordinating...
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Pune, India Client of Teamlease Full timeQualified candidates should be motivated to combine design and programming to define and build great products. This team is involved with working on large-scale, mission-critical web applications using Python, Django, Flask, Express, AngularJS, and React.The position requires the translation of UI/UX wireframes to product-ready code. You will be working on...
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Pune, India For a Client of TeamLease Digital Full timeSkills Required:- Strong organizational and time management skills.- Excellent communication and interpersonal skills.- Ability to work under pressure and manage multiple tasks.- High level of discretion and professionalism.Tools and Software:- Proficiency in tools like Microsoft Office (Word, Excel, PowerPoint, Outlook).- Experience with project management...