Lorien Finance

Job Title Senior Executive - Value Added Services VAS Location MumbaiDepartment Value Added ServicesReports To Manager - Value Added Services Business HeadRole Overview As a Senior Executive - VAS you will be responsible for driving sales and conversions for key student services such as accommodation travel insurance forex cards international SIM cards GIC accounts for Canada and more The role demands a consultative sales approach strong communication skills and the ability to build long-term relationships with students preparing to study abroad Key Responsibilities Sales Conversion - Promote and sell a suite of value-added services to students going abroad - Achieve monthly quarterly targets for individual products and overall revenue contribution Student Engagement - Educate students and parents about the importance and benefits of these services - Guide students on the right service based on their destination budget and preferences Partner Coordination - Coordinate with service providers for smooth fulfillment accommodation partners insurance firms forex vendors etc - Stay updated with latest offers policies and TATs from partners Process Reporting - Maintain accurate records of sales leads client interactions and closures in CRM - Share regular reports on performance bottlenecks and market insights - Work closely with counselling operations and loan teams to pitch VAS offerings at relevant stages Cross-functional Collaboration - Work closely with counselling operations and loan teams to pitch VAS offerings at relevant stages - Participate in student webinars pre-departure sessions and info sessions to promote services Qualifications Skills - Bachelor s degree MBA preferred - 2-4 years of experience in student services edtech travel BFSI or sales roles - Proven ability to drive conversions and handle multiple product lines - Strong communication interpersonal skills - Customer-first mindset with a focus on upselling and cross-selling - Familiarity with CRM tools Zoho Salesforce etc is a plusPerformance Metrics - Monthly quarterly revenue generated from VAS - Conversion rate from lead to sale per product - Number of services sold per student - TAT and customer satisfaction score - Contribution to cross-functional VAS bundles e g Loan Insurance Forex ref updazz com