Technical Support Engineer
4 weeks ago
Job Title: Technical Support Engineer (German Language) Payroll: TECEZE Work Type: Remote / Full-time Service Hours: German Business Hours (8:00 AM – 5:00 PM CET / 11:30 AM – 8:30 PM IST) Job Summary: We are seeking a skilled and customer-oriented Remote Technical Support Engineer with C1-level proficiency in German and strong English communication skills. The ideal candidate will have experience providing technical support to end-users in a remote setup, ensuring quick and effective resolution of hardware, software, and network-related issues. Key Responsibilities: - Provide L1/L2 remote technical support to end-users across global locations. - Troubleshoot and resolve hardware, software, and networking issues on laptops, desktops, and mobile devices. - Manage and resolve support tickets efficiently using ITSM or ticketing systems (e.g., ServiceNow, Remedy). - Assist users with issues related to Windows OS, MS Office Suite, and common business applications. - Communicate technical information clearly to non-technical users, ensuring high customer satisfaction. - Collaborate with cross-functional teams to escalate and resolve complex issues promptly. - Maintain detailed documentation of technical issues and solutions provided. - Contribute to knowledge base updates and process improvements. Required Skills and Qualifications: - C1-level proficiency in German (spoken and written). - Good Business English communication skills (spoken and written). - 2–3 years of experience in remote technical support roles (L1/L2 preferred). - Strong understanding of Windows operating systems, MS Office, and basic networking concepts. - Familiarity with ITSM tools such as ServiceNow, Remedy, etc. - Excellent interpersonal and customer service skills. - Strong problem-solving and analytical abilities. - Ability to work independently and as part of a distributed global team. - Experience working with enterprise clients or in a multilingual, multicultural environment is an added advantage. Additional Details: - MSA/SOW Status: MSA signed - Shift Timing: 11:30 AM – 8:30 PM IST (aligned to German business hours)
-
Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
-
Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
-
Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial Engineering Location: Remote Job Type: Part-Time Job Summary: We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production...
-
Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
-
Technical trainer – mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
-
(Urgent Search) Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
-
Technical Trainer – Mechanical
4 weeks ago
Bengaluru, India Tek Support Full timeJob Title: Technical Trainer – Mechanical / Design / Industrial EngineeringLocation: RemoteJob Type: Part-TimeJob Summary:We are seeking an experienced and passionate Technical Trainer specializing in Mechanical, Design, and Industrial Engineering domains to develop, deliver, and evaluate training programs for engineers, technicians, and production staff....
-
Technical Support Engineer
2 weeks ago
Bengaluru, India SpanIdea Full timeJob Description Role & responsibilities We are seeking aTechnical Support Engineer (Tier 2/3)with experience inUnified Communications (UC), SIP, VoIP, and Contact Center solutions. The ideal candidate will be responsible for handling escalated technical issues, troubleshooting complex problems, and providing expert-level support to enterprise customers and...
-
Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India INFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionINFORMATICA BUSINESS SOLUTIONS PRIVATE LIMITED is a company based in Bagmane Tech Park, C V Raman Nagar, Bangalore, Karnataka, India. The company is known for its dedication to delivering excellence in its field. Join a team that values innovation, dynamic growth, and high performance.Role DescriptionThis is a full-time on-site role for a...
-
Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India Verloop Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Technical Support Engineer About Verloop:Verloop is a leading conversational AI platform dedicated to transforming customer support and engagement for businesses worldwide. Verloop empowers organizations to deliver seamless and personalized conversational experiences across various channels by leveraging advanced artificial intelligence and...
