Dm - Training & Quality - Vizag [High Salary]

4 weeks ago

Anantapur, India 2COMS Full time

ROLE Deputy Manager Training and quality LOCATION Vizag Key Responsibilities Good presentation facilitation skills Good Data Management Skills Good Analytical skills Demonstrated success in Transactional Quality Thorough knowledge of MS office tools like Power point project excel are critical for the job Strong communication skills String analytical skill- ability to work with huge volume of data using statistical tools Good facilitation skills Good team player and should be able to manage a team of Quality Analysts Flexible to work in 24X7 environment night shifts and weekends basis scope Needs to have good working knowledge of T TQ Training Transaction Quality systems tools and technologies Responsibilities Analysis of utilization efficiency and available data for the process Understate detailed process improvement studies and up skill the team members Drive culture of continues improvement Provide training and quality support development of metrics and dashboards in line with customer requirements Managing Quality performance for multiple accounts LOB s Drive continuous improvement program across processes Should meet and exceed client metrics External and Internal Quality metric should be consistently green Ability to get out of the box ideas and process improvement initiatives in the process Excellent transactional quality domain knowledge Educational Qualification Graduate or postgraduate Requirements Quality Benefits As per co norms

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