Quality Control Manager

3 weeks ago

Borivli, Maharashtra, India White Globe Private Limited Full time
Job Description

Position Summary

The QC Manager's primary responsibility is to manage all activities related to translation engagements, including:

1. Evaluating and estimating the scope of translation projects.
2. Training new QC resources during project validation and monitoring bug management.
3. Reporting findings to translation teams, engineers, project managers, and clients.
4. Preparing sign-off reports after QC/QA completion.
5. Working with the Project Manager to enhance QC/QA programs.

Major Activities

1. Validate translation, voice-over, subtitle, and transcription materials.
2. Provide time estimates for projects.
3. Ensure QA resources have access to all required validation tools.
4. Monitor QC/QA progress to ensure adherence to instructions, timelines, and quality standards.
5. Manage defects by identifying recurring issues and avoiding duplicates.
6. Coordinate with translation teams, VO artists, subtitlers, designers, and engineers to resolve defects quickly.
7. Investigate defects and ensure all necessary details are provided for resolution.
8. Deliver testing deliverables and status reports to testing managers, project managers, and clients.
9. Train and evaluate QC/QA resources.
10. Provide feedback to translators and agencies.

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