Back Office Executive

Tasks Job description Key Responsibilities Client Communication and Management Prepare professional quotations for potential and existing corporate clients Draft and send clear concise email communications Manage client inquiries and provide timely responses Maintain accurate client database and communication records Technician Coordination Search and identify qualified technicians for specific repair and maintenance tasks Assign jobs to technicians based on location expertise and availability Coordinate scheduling and logistics for service assignments Track and monitor technician performance and job completion Administrative and Documentation Maintain detailed spreadsheets using MS Excel and Google Sheets Create and update tracking documents for ongoing projects Prepare weekly and monthly operational reports Manage document filing and record-keeping systems Operational Support Handle day-to-day office administrative tasks Assist in preparing invoices and tracking payment status Support management with ad-hoc projects and reporting Ensure smooth communication between internal teams and external stakeholders Required Skills Advanced proficiency in MS Excel Strong working knowledge of Google Sheets Excellent email writing and communication skills Proven ability to create professional quotations Strong organizational and multitasking capabilities Basic understanding of interior repair and maintenance processes Problem-solving and critical thinking skills Technical Requirements Proficiency in MS Office Suite Excel Word PowerPoint Google Workspace familiarity Basic data entry and spreadsheet management skills CRM software experience preferred Soft Skills Excellent verbal and written communication Strong attention to detail Ability to work independently and in a team environment Professional demeanor Quick learner with adaptability Requirements Job description Key Responsibilities Client Communication and Management Prepare professional quotations for potential and existing corporate clients Draft and send clear concise email communications Manage client inquiries and provide timely responses Maintain accurate client database and communication records Technician Coordination Search and identify qualified technicians for specific repair and maintenance tasks Assign jobs to technicians based on location expertise and availability Coordinate scheduling and logistics for service assignments Track and monitor technician performance and job completion Administrative and Documentation Maintain detailed spreadsheets using MS Excel and Google Sheets Create and update tracking documents for ongoing projects Prepare weekly and monthly operational reports Manage document filing and record-keeping systems Operational Support Handle day-to-day office administrative tasks Assist in preparing invoices and tracking payment status Support management with ad-hoc projects and reporting Ensure smooth communication between internal teams and external stakeholders Required Skills Advanced proficiency in MS Excel Strong working knowledge of Google Sheets Excellent email writing and communication skills Proven ability to create professional quotations Strong organizational and multitasking capabilities Basic understanding of interior repair and maintenance processes Problem-solving and critical thinking skills Technical Requirements Proficiency in MS Office Suite Excel Word PowerPoint Google Workspace familiarity Basic data entry and spreadsheet management skills CRM software experience preferred Soft Skills Excellent verbal and written communication Strong attention to detail Ability to work independently and in a team environment Professional demeanor Quick learner with adaptability Bhavya Enterprises